API integration
Expand your
Incident Management
integrations with the
Freshservice
API integration.
superAI
update_a_freshservice_workspace_by_id
Update a specific workspace in Freshservice. id is required. Cannot update workspaces with id = 1 or…
create_a_freshservice_workspace
Create a client workspace in Freshservice. Cannot create with id 1, 2, or 3 (system generated). Retu…
delete_a_freshservice_workspace_by_id
Delete a specific workspace (client) in Freshservice. Cannot delete clients with id = 1, 2, or 3 as…
get_single_freshservice_workspace_by_id
Get information about a specific workspace in Freshservice using id. Returns fields such as id, name…
list_all_freshservice_workspaces
List all workspaces in Freshservice. Returns workspaces and clients with fields including id, name,…
freshservice_attachments_download
Download an attachment in Freshservice by id. The response returns the raw binary content of the att…
Enhanced
Freshservice
with AI Capabilities
Unified APIs for
Freshservice
Skip writing code for every integration. Save time by using Truto's category-specific Unified APIs. You can use the schema we provide out of the box or customize and override the mappings to suit your needs with AI.
Roles
The Role object represents a role of a User.
Unified User Directory API
Users
The User object represents a User.
Unified User Directory API
Groups
Groups are a collection of users in the source application. In some applications, they might also be called Teams.
Unified User Directory API
Workspaces
Workspaces represent concepts like teams, workspaces, projects in apps that support them
Unified User Directory API
Attachments
Attachments are the files associated with a ticket or a comment.
Unified Ticketing API
Proxy API for
Freshservice
✨ Powered by AI
Customize the mappings as you need using AI.
Build your own unified API from scratch, aided by AI.

We have been able to dramatically accelerate our GTM timeline by several months as a result of Truto. The devs at Truto worked with us to build a unified API structure with our team so that we have a solid base for future integrations as well. The support has been very quick to respond to our inquiries and provide timely resolutions for our requests.
Josh Benson,
CEO of Omnitrain