Intercom

Intercom

API integration

Expand your

Helpdesk

integrations with the

Intercom

API integration.

Perform all CRUD operations through our Proxy and Unified APIs.

Perform all CRUD operations through our Proxy and Unified APIs.

Trusted by world-class product and engineering teams

Trusted by world-class product and engineering teams

Building AI Agents for

Intercom

?

Building Scalable Integrations?

Building AI Agents for

Intercom

?

Building Scalable Integrations?

superAI

Comprehensive Intercom AI Agent toolset with fine-grained access control and MCP Server capabilities. Intercom MCP Servers works seamlessly with Cursor and Claude AI editors for immediate consumption. Integrates with all popular LLM frameworks including LangChain and PyDantic for advanced AI orchestration.

list_all_intercom_me

Get information about the currently authorised admin in Intercom. Returns fields including admin det…

intercom_attachments_download

Use this endpoint to fetch information and download the files attached to specific parts of a conver…

list_all_intercom_attachments

Get details of a specific conversation in Intercom by id. Returns the Conversation model including u…

update_a_intercom_contact_by_id

Update a contact by id in Intercom. Returns updated contact fields including email, name, phone, rol…

delete_a_intercom_contact_by_id

Delete a contact by id in Intercom.

create_a_intercom_contact

Create a new contact in Intercom with email. Returns contact id, email, name, phone, and custom attr…

get_single_intercom_contact_by_id

Get contact details by id in Intercom. Returns fields including contact id, name, email, and creatio…

list_all_intercom_contacts

Get a list of all contacts in Intercom. Returns contacts array with each contact's details.

update_a_intercom_ticket_by_id

Update a ticket by id in Intercom. Requires id. Returns updated ticket fields including ticket_attri…

delete_a_intercom_ticket_by_id

Delete a ticket by id in Intercom. Requires the unique ticket identifier id. No content is returned…

create_a_intercom_ticket

Create a ticket in Intercom with ticket_type_id and contacts. Returns the created ticket including i…

get_single_intercom_ticket_by_id

Get details of a specific ticket in Intercom using id. Returns ticket fields including id, subject,…

Enhanced

Intercom

with AI Capabilities

AI Agent Toolset

AI Agent Toolset

MCP Server capabilities for seamless AI tool calling across all integration APIs

MCP Server capabilities for seamless AI tool calling across all integration APIs

Fine-Grained Control

Fine-Grained Control

Granular access control for all operations with custom method support

Granular access control for all operations with custom method support

Unified APIs

Unified APIs

Single API interface across multiple business domains and platforms

Single API interface across multiple business domains and platforms

Developer-First

Developer-First

Integrate with MCP clients like Cursor and Claude, or use frameworks like Langchain

Integrate with MCP clients like Cursor and Claude, or use frameworks like Langchain

Unified APIs for

Intercom

Skip writing code for every integration. Save time by using Truto's category-specific Unified APIs. You can use the schema we provide out of the box or customize and override the mappings to suit your needs with AI.

Pages

Represents the pages, posts, articles in a knowledge base

Unified Knowledge Base API

Page content

Represents the content of a page

Unified Knowledge Base API

Collections

Unified Knowledge Base API

Spaces

Represents the high level grouping of pages in a knowledge base

Unified Knowledge Base API

Users

The User object represents a User.

Unified User Directory API

Activities

Activities are the actions performed by users in the source application.

Unified User Directory API

Me

Unified User Directory API

Attachments

Attachments are the files associated with a ticket or a comment.

Unified Ticketing API

Comments

Comments represent the communication happening on a Ticket, both between a User and a Contact and the internal things like notes, private comments, etc. A Ticket can have one or more Comments.

Unified Ticketing API

Contacts

Contact represent the external people you are in contact with. These could be customers, leads, etc. Contacts can be associated with an Account if the underlying product supports it.

Unified Ticketing API

Tickets

Core resource which represents some work that needs to be carried out. Tickets are usually mapped to issues, tasks, work items, etc. depending on the underlying product.

Unified Ticketing API

Ticket types

Ticket Types represent the classification system used by the underlying products for Tickets. Some examples are bugs, feature, incident, etc.

Unified Ticketing API

Fields

Fields represent the attributes defined for various entities in the underlying product. Depending on the underlying product, custom attributes can be defined by a User on various entities like Ticket,…

Unified Ticketing API

Users

Users represent the people using the underlying ticketing system. They are usually called agents, team members, admins, etc.

Unified Ticketing API

Search

Search endpoint for all the apps.

Unified Search API

Proxy API for

Intercom

Access all of the

Intercom

API without worrying about authentication and pagination. 

Truto's Proxy APIs are a 1-to-1 mapping of the

Intercom

Helpdesk

API.

API call us you

You call us, we call

Intercom

and pass the response back in the same cycle.

Access all of the

Intercom

API without worrying about authentication and pagination. 

Truto's Proxy APIs are a 1-to-1 mapping of the

Intercom

Helpdesk

API, you call us

we call

Intercom

and pass the response back in the same cycle.

Account Linking

Account Linking

Use Truto's frontend SDK to link your

customer's

Intercom

account.

We handle all the OAuth and API key flows. You do not need to create the OAuth app as well.

Account Linking

Account Linking

Use Truto's frontend SDK to link your

customer's

Intercom

account.

We handle all the OAuth and API key flows. You do not need to create the OAuth app as well.

Seamless authentication 

Don't spend time refreshing access tokens, and figuring out how to store them securely. We do it for you.

We also sprinkle them into the API requests. So you just have to deal with 1 API key, ours.

Seamless authentication 

Don't spend time refreshing access tokens, and figuring out how to store them securely. We do it for you.

We also sprinkle them into the API requests. So you just have to deal with 1 API key, ours.

Unified response format

Unified response format

Truto follows a single response format for it's Proxy and Unified APIs across all the integrations.

into a unified cursor based pagination and all of the data is always present in the result attribute.

Intercom

We translate

pagination

Unified response format

Unified response format

Truto follows a single response format for it's Proxy and Unified APIs across all the integrations.

into a unified cursor based pagination and all of the data is always present in the result attribute.

Intercom

We translate

pagination

Get

Get

Intercom

Intercom

integrated into your app

integrated into your app

without the hassle

without the hassle

Our team understands what it takes to make a unified API implementation successful.

Our team understands what it takes to make a unified API implementation successful.

Boost customer satisfaction

Boost customer satisfaction

When customers can easily integrate their new products into their existing systems, they’re more likely to stick around. It’s just common sense!

Boost customer satisfaction

Boost customer satisfaction

When customers can easily integrate their new products into their existing systems, they’re more likely to stick around. It’s just common sense!

Developers

Empower engineers

Who wants to do boring grunt work? Not engineers! By taking care of integrations for them, they’ll have more time to focus on what really matters - making a great product.

Developers

Empower engineers

Who wants to do boring grunt work? Not engineers! By taking care of integrations for them, they’ll have more time to focus on what really matters - making a great product.

Profits

Boost profits 

Optimise developer resources. Truto frees up time and saves money. Say hello to a healthier bottom line!

Profits

Boost profits 

Optimise developer resources. Truto frees up time and saves money. Say hello to a healthier bottom line!

Wow Experience

Wow your prospects

Say 'Yes' to every integration request your prospects ask you for. Integrations should not deter deal closures.

Wow Experience

Wow your prospects

Say 'Yes' to every integration request your prospects ask you for. Integrations should not deter deal closures.

Powered by AI

Tick Icon

Customize the mappings as you need using AI.

Tick Icon

Build your own unified API from scratch, aided by AI.

Take back focus where it matters. Let Truto do integrations.

Learn more about our unified api service and solutions. A short, crisp 30 minute call with folks who understand the problem of alternatives.

Take back focus where it matters. Let Truto do integrations.

Learn more about our unified api service and solutions. A short, crisp 30 minute call with folks who understand the problem of alternatives.

Take back focus where it matters. Let Truto do integrations.

Learn more about our unified api service and solutions. A short, crisp 30 minute call with folks who understand the problem of alternatives.

Take back focus where it matters. Let Truto do integrations.

Learn more about our unified api service and solutions. A short, crisp 30 minute call with folks who understand the problem of alternatives.

We have been able to dramatically accelerate our GTM timeline by several months as a result of Truto. The devs at Truto worked with us to build a unified API structure with our team so that we have a solid base for future integrations as well. The support has been very quick to respond to our inquiries and provide timely resolutions for our requests.

Josh Benson,

CEO of Omnitrain