API integration
Expand your
Helpdesk
integrations with the
Intercom
API integration.

superAI
list_all_intercom_me
Get information about the currently authorised admin in Intercom. Returns fields including admin det…
intercom_attachments_download
Use this endpoint to fetch information and download the files attached to specific parts of a conver…
list_all_intercom_attachments
Get details of a specific conversation in Intercom by id. Returns the Conversation model including u…
update_a_intercom_contact_by_id
Update a contact by id in Intercom. Returns updated contact fields including email, name, phone, rol…
delete_a_intercom_contact_by_id
Delete a contact by id in Intercom.
create_a_intercom_contact
Create a new contact in Intercom with email. Returns contact id, email, name, phone, and custom attr…
get_single_intercom_contact_by_id
Get contact details by id in Intercom. Returns fields including contact id, name, email, and creatio…
list_all_intercom_contacts
Get a list of all contacts in Intercom. Returns contacts array with each contact's details.
update_a_intercom_ticket_by_id
Update a ticket by id in Intercom. Requires id. Returns updated ticket fields including ticket_attri…
delete_a_intercom_ticket_by_id
Delete a ticket by id in Intercom. Requires the unique ticket identifier id. No content is returned…
create_a_intercom_ticket
Create a ticket in Intercom with ticket_type_id and contacts. Returns the created ticket including i…
get_single_intercom_ticket_by_id
Get details of a specific ticket in Intercom using id. Returns ticket fields including id, subject,…
Enhanced
Intercom
with AI Capabilities
Unified APIs for
Intercom
Skip writing code for every integration. Save time by using Truto's category-specific Unified APIs. You can use the schema we provide out of the box or customize and override the mappings to suit your needs with AI.
Pages
Represents the pages, posts, articles in a knowledge base
Unified Knowledge Base API
Page content
Represents the content of a page
Unified Knowledge Base API
Collections
Unified Knowledge Base API
Spaces
Represents the high level grouping of pages in a knowledge base
Unified Knowledge Base API
Users
The User object represents a User.
Unified User Directory API
Activities
Activities are the actions performed by users in the source application.
Unified User Directory API
Me
Unified User Directory API
Attachments
Attachments are the files associated with a ticket or a comment.
Unified Ticketing API
Comments
Comments represent the communication happening on a Ticket, both between a User and a Contact and the internal things like notes, private comments, etc. A Ticket can have one or more Comments.
Unified Ticketing API
Contacts
Contact represent the external people you are in contact with. These could be customers, leads, etc. Contacts can be associated with an Account if the underlying product supports it.
Unified Ticketing API
Tickets
Core resource which represents some work that needs to be carried out. Tickets are usually mapped to issues, tasks, work items, etc. depending on the underlying product.
Unified Ticketing API
Ticket types
Ticket Types represent the classification system used by the underlying products for Tickets. Some examples are bugs, feature, incident, etc.
Unified Ticketing API
Fields
Fields represent the attributes defined for various entities in the underlying product. Depending on the underlying product, custom attributes can be defined by a User on various entities like Ticket,…
Unified Ticketing API
Users
Users represent the people using the underlying ticketing system. They are usually called agents, team members, admins, etc.
Unified Ticketing API
Search
Search endpoint for all the apps.
Unified Search API
Proxy API for
Intercom
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We have been able to dramatically accelerate our GTM timeline by several months as a result of Truto. The devs at Truto worked with us to build a unified API structure with our team so that we have a solid base for future integrations as well. The support has been very quick to respond to our inquiries and provide timely resolutions for our requests.
Josh Benson,
CEO of Omnitrain