Gorgias

Gorgias

API integration

Expand your

Helpdesk

integrations with the

Gorgias

API integration.

Perform all CRUD operations through our Proxy and Unified APIs.

Perform all CRUD operations through our Proxy and Unified APIs.

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Trusted by world-class product and engineering teams

Trusted by world-class product and engineering teams

Building AI Agents for Slack?

Explore SuperAI

Building Scalable Integrations?

Explore Unified APIs

Building AI Agents for Slack?

Explore SuperAI

Building Scalable Integrations?

Explore Unified APIs

superAI

Comprehensive Slack AI Agent toolset with fine-grained access control and MCP Server capabilities. Slack MCP Servers works seamlessly with Cursor and Claude AI editors for immediate consumption. Integrates with all popular LLM frameworks including LangChain and PyDantic for advanced AI orchestration.

create_a_gorgias_user

Create a user in Gorgias with required email, name, and role. Returns id, active status, bio, create…

list_all_gorgias_users

List users ordered by name in Gorgias. Returns id, active status, bio, created_datetime, country, de…

get_single_gorgias_user_by_id

Get information about a specific user in Gorgias by id. Use id 0 to fetch the current user. Returns…

update_a_gorgias_user_by_id

Update a user by id in Gorgias. Returns fields including id, active status, bio, created_datetime, c…

delete_a_gorgias_user_by_id

Delete a user by id in Gorgias. Returns no content on success.

list_all_gorgias_attachments

Retrieves a list of messages, each of which may contain attachments. This endpoint is used to access…

gorgias_attachments_download

Downloads a specific attachment file using the file's direct path, which is typically provided in th…

delete_a_gorgias_tag_by_id

Delete a tag by id in Gorgias. Tags used in macros or rules cannot be deleted. Deleting a tag deacti…

gorgias_tags_merge

Merge one or more source tags into the destination tag in Gorgias. Requires destination tag id and s…

list_all_gorgias_tags

List tags matching the given parameters in Gorgias. Returns tag name and created_datetime fields.

create_a_gorgias_tag

Create a tag in Gorgias with the required name. Returns created_datetime, decoration (color), delete…

get_single_gorgias_tag_by_id

Get information about a specific tag by id in Gorgias. Returns fields created_datetime, decoration,…

update_a_gorgias_tag_by_id

Update a tag by id in Gorgias. Returns fields including created_datetime, decoration, color, deleted…

list_all_gorgias_teams

List teams with optional limit and order_by parameters in Gorgias. Returns an array of teams includi…

get_single_gorgias_team_by_id

Get information about a specific team by id in Gorgias. Returns id, uri, name, description, decorati…

create_a_gorgias_team

Create a team with the required name in Gorgias. Returns the id and name of the created team.

update_a_gorgias_team_by_id

Update a team by id in Gorgias. Returns the updated team's id, name, description, decoration, and me…

create_a_gorgias_ticket

Create a ticket in Gorgias with required messages array.

update_a_gorgias_ticket_by_id

Update a ticket in Gorgias. Requires id.

delete_a_gorgias_ticket_by_id

Delete a ticket by id in Gorgias. Returns no content on success.

list_all_gorgias_tickets

The List Tickets endpoint retrieves a paginated list of support tickets from your Gorgias account, o…

get_single_gorgias_ticket_by_id

Get detailed information about a specific ticket in Gorgias by id. Returns ticket id, uri, external_…

create_a_gorgias_user

Create a user in Gorgias with required email, name, and role. Returns id, active status, bio, create…

list_all_gorgias_users

List users ordered by name in Gorgias. Returns id, active status, bio, created_datetime, country, de…

get_single_gorgias_user_by_id

Get information about a specific user in Gorgias by id. Use id 0 to fetch the current user. Returns…

update_a_gorgias_user_by_id

Update a user by id in Gorgias. Returns fields including id, active status, bio, created_datetime, c…

delete_a_gorgias_user_by_id

Delete a user by id in Gorgias. Returns no content on success.

Enhanced

Gorgias

with AI Capabilities

AI Agent Toolset

AI Agent Toolset

MCP Server capabilities for seamless AI tool calling across all integration APIs

MCP Server capabilities for seamless AI tool calling across all integration APIs

Fine-Grained Control

Fine-Grained Control

Granular access control for all operations with custom method support

Granular access control for all operations with custom method support

Unified APIs

Unified APIs

Single API interface across multiple business domains and platforms

Single API interface across multiple business domains and platforms

Developer-First

Developer-First

Integrate with MCP clients like Cursor and Claude, or use frameworks like Langchain

Integrate with MCP clients like Cursor and Claude, or use frameworks like Langchain

Unified APIs for

Gorgias

Skip writing code for every integration. Save time by using Truto's category-specific Unified APIs. You can use the schema we provide out of the box or customize and override the mappings to suit your needs with AI.

Users

The User object represents a User.

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Unified User Directory API

Attachments

Attachments are the files associated with a ticket or a comment.

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Unified Ticketing API

Collections

Tickets and contacts can be grouped into Collections. Collection resource usually maps to the various grouping systems used in the underlying product. Some examples are lists, projects, epics, etc. Yo…

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Unified Ticketing API

Comments

Comments represent the communication happening on a Ticket, both between a User and a Contact and the internal things like notes, private comments, etc. A Ticket can have one or more Comments.

View Docs

Unified Ticketing API

Contacts

Contact represent the external people you are in contact with. These could be customers, leads, etc. Contacts can be associated with an Account if the underlying product supports it.

View Docs

Unified Ticketing API

Tags

Tags represent a common classification approach used in various ticketing systems. A Ticket may have one or more Tags associated with them.

View Docs

Unified Ticketing API

Teams

Teams represent the grouping system used for Users. These are usually called groups, teams, agent groups, etc. in the underlying products. A User can belong to one or more Teams.

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Unified Ticketing API

Tickets

Core resource which represents some work that needs to be carried out. Tickets are usually mapped to issues, tasks, work items, etc. depending on the underlying product.

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Unified Ticketing API

Fields

Fields represent the attributes defined for various entities in the underlying product. Depending on the underlying product, custom attributes can be defined by a User on various entities like Ticket,…

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Unified Ticketing API

Users

Users represent the people using the underlying ticketing system. They are usually called agents, team members, admins, etc.

View Docs

Unified Ticketing API

Proxy API for

Gorgias

Access all of the

Gorgias

API without worrying about authentication and pagination. 

Truto's Proxy APIs are a 1-to-1 mapping of the

Gorgias

Helpdesk

API.

API call us you

You call us, we call

Gorgias

and pass the response back in the same cycle.

Access all of the

Gorgias

API without worrying about authentication and pagination. 

Truto's Proxy APIs are a 1-to-1 mapping of the

Gorgias

Helpdesk

API, you call us

we call

Gorgias

and pass the response back in the same cycle.

Account Linking

Account Linking

Use Truto's frontend SDK to link your

customer's

Gorgias

account.

We handle all the OAuth and API key flows. You do not need to create the OAuth app as well.

Account Linking

Account Linking

Use Truto's frontend SDK to link your

customer's

Gorgias

account.

We handle all the OAuth and API key flows. You do not need to create the OAuth app as well.

Seamless authentication 

Don't spend time refreshing access tokens, and figuring out how to store them securely. We do it for you.

We also sprinkle them into the API requests. So you just have to deal with 1 API key, ours.

Seamless authentication 

Don't spend time refreshing access tokens, and figuring out how to store them securely. We do it for you.

We also sprinkle them into the API requests. So you just have to deal with 1 API key, ours.

Unified response format

Unified response format

Truto follows a single response format for it's Proxy and Unified APIs across all the integrations.

into a unified cursor based pagination and all of the data is always present in the result attribute.

Gorgias

We translate

pagination

Unified response format

Unified response format

Truto follows a single response format for it's Proxy and Unified APIs across all the integrations.

into a unified cursor based pagination and all of the data is always present in the result attribute.

Gorgias

We translate

pagination

Get

Get

Gorgias

Gorgias

integrated into your app

integrated into your app

without the hassle

without the hassle

Our team understands what it takes to make a unified API implementation successful.

Our team understands what it takes to make a unified API implementation successful.

Boost customer satisfaction

Boost customer satisfaction

When customers can easily integrate their new products into their existing systems, they’re more likely to stick around. It’s just common sense!

Boost customer satisfaction

Boost customer satisfaction

When customers can easily integrate their new products into their existing systems, they’re more likely to stick around. It’s just common sense!

Developers

Empower engineers

Who wants to do boring grunt work? Not engineers! By taking care of integrations for them, they’ll have more time to focus on what really matters - making a great product.

Developers

Empower engineers

Who wants to do boring grunt work? Not engineers! By taking care of integrations for them, they’ll have more time to focus on what really matters - making a great product.

Profits

Boost profits 

Optimise developer resources. Truto frees up time and saves money. Say hello to a healthier bottom line!

Profits

Boost profits 

Optimise developer resources. Truto frees up time and saves money. Say hello to a healthier bottom line!

Wow Experience

Wow your prospects

Say 'Yes' to every integration request your prospects ask you for. Integrations should not deter deal closures.

Wow Experience

Wow your prospects

Say 'Yes' to every integration request your prospects ask you for. Integrations should not deter deal closures.

✨ Powered by AI

Tick Icon

Customize the mappings as you need using AI.

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Build your own unified API from scratch, aided by AI.

Take back focus where it matters. Let Truto do integrations.

Learn more about our unified api service and solutions. A short, crisp 30 minute call with folks who understand the problem of alternatives.

Talk to us

Take back focus where it matters. Let Truto do integrations.

Learn more about our unified api service and solutions. A short, crisp 30 minute call with folks who understand the problem of alternatives.

Talk to us

Take back focus where it matters. Let Truto do integrations.

Learn more about our unified api service and solutions. A short, crisp 30 minute call with folks who understand the problem of alternatives.

Talk to us

Take back focus where it matters. Let Truto do integrations.

Learn more about our unified api service and solutions. A short, crisp 30 minute call with folks who understand the problem of alternatives.

Talk to us

We have been able to dramatically accelerate our GTM timeline by several months as a result of Truto. The devs at Truto worked with us to build a unified API structure with our team so that we have a solid base for future integrations as well. The support has been very quick to respond to our inquiries and provide timely resolutions for our requests.

Josh Benson,

CEO of Omnitrain