Superchat

Superchat

API integration

Expand your

Helpdesk

integrations with the

Superchat

API integration.

Perform all CRUD operations through our Proxy and Unified APIs.

Perform all CRUD operations through our Proxy and Unified APIs.

Talk to us

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Trusted by world-class product and engineering teams

  • Claira
  • Senja
  • springworks
  • TruvaAI
  • Sprinto
  • Dos&Co
  • Spendflo
  • Dos&Co
  • ZenAdmin
  • Cloudficient

Trusted by world-class product and engineering teams

  • Claira
  • Senja
  • Springworks
  • TruvaAI
  • Sprinto
  • SaaSMonk
  • Spendflo
  • Dos&Co
  • ZenAdmin
  • Cloudficient
  • Findr

Building AI Agents for

Superchat

?

Explore SuperAI

Building Scalable Integrations?

Explore Unified APIs

Building AI Agents for

Superchat

?

Explore SuperAI

Building Scalable Integrations?

Explore Unified APIs

superAI

Comprehensive Superchat AI Agent toolset with fine-grained access control and MCP Server capabilities. Superchat MCP Servers works seamlessly with Cursor and Claude AI editors for immediate consumption. Integrates with all popular LLM frameworks including LangChain and PyDantic for advanced AI orchestration.

create_a_superchat_contact_contact_list

Add a contact to a single contact list in Superchat. Requires contact_id. Returns the contact list i…

get_single_superchat_contact_contact_list_by_id

Get a contact list for a contact in Superchat using contact_id and id. Returns fields url (resource…

list_all_superchat_contact_contact_lists

Get contact lists for a contact in Superchat. Requires contact_id. Returns each contact list with id…

delete_a_superchat_contact_contact_list_by_id

Delete a contact from a specific contact list in Superchat. Requires contact_id and id. Returns the…

get_single_superchat_contact_list_by_id

Get a contact list in Superchat using id. Returns fields such as url (resource URL), id (contact lis…

list_all_superchat_contact_conversations

Get all conversations for a specific contact in Superchat. Requires contact_id. Returns fields such…

list_all_superchat_contact_lists

List all contact lists in Superchat. Returns a list of contact lists with fields id, name, and url f…

list_all_superchat_search_contacts

Search contacts in Superchat by any field such as mail or phone using field, operator, and value. Re…

delete_a_superchat_template_folder_by_id

Delete a specific template folder in Superchat. Requires id. Only empty folders can be deleted. Retu…

update_a_superchat_template_folder_by_id

Update a specific template folder in Superchat using id. Returns id, name, and parent_id of the upda…

list_all_superchat_template_folders

List all template folders in Superchat. Returns each folder's id, name, and parent_id fields for ide…

create_a_superchat_template_folder

Create a template folder in Superchat. Requires name. Returns id, name, and parent_id of the created…

update_a_superchat_template_by_id

Update a template in Superchat using id. Updates the template name or moves it to a different folder…

get_single_superchat_template_by_id

Get a specific template in Superchat by id. Returns key fields including id, name, status, created_a…

list_all_superchat_templates

List all templates in Superchat for a workspace. Returns an array of templates with fields such as i…

create_a_superchat_template

Create a new template in Superchat workspace. Returns id, status, created_at, updated_at, folder_id,…

delete_a_superchat_template_by_id

Delete a template in Superchat using id. Returns the deleted template's id in the response.…

update_a_superchat_note_by_id

Update a note in Superchat for a specific conversation. Requires conversation_id and id. Returns the…

delete_a_superchat_note_by_id

Delete a note in Superchat from a specific conversation using conversation_id and id. Returns the id…

create_a_superchat_note

Create a note in a specific conversation in Superchat. Requires conversation_id. Returns note id, ur…

create_a_superchat_message

Send a message in Superchat using the specified channel (from) to a recipient (to). Returns id, url,…

get_single_superchat_note_by_id

Get a specific note in Superchat using conversation_id and id. Returns note fields including id, con…

list_all_superchat_notes

List all notes for a specific conversation in Superchat. Requires conversation_id. Returns id, conte…

list_all_superchat_inboxes

List all inboxes in Superchat. Returns fields including id, name, url, and users (each with id, emai…

get_single_superchat_inbox_by_id

Get a specific inbox in Superchat using id. Returns id, url, name, and users array with user id, url…

list_all_superchat_labels

List all labels in Superchat. Returns label id, name, and url for each conversation label available…

get_single_superchat_label_by_id

Get a label in Superchat using id. Returns the label's id, name, and url fields representing the uni…

create_a_superchat_file

Upload a new file to Superchat. Returns id (unique identifier), url (file API resource), name (file…

delete_a_superchat_file_by_id

Delete a file in Superchat using the required id. Returns the id of the deleted file in the response…

list_all_superchat_files

List all files in Superchat workspace. Returns an array of file objects sorted by created_at descend…

get_single_superchat_file_by_id

Get a file in Superchat using id. Returns file details including id, name, url, mime_type, and link…

list_all_superchat_custom_attributes

List all custom contact attributes in Superchat. Returns each attribute's id, name, resource, type,…

get_single_superchat_conversation_export_by_id

Get a conversation export in Superchat. Requires conversation_id and id. Returns id, start, end, lin…

create_a_superchat_conversation_export

Create a conversation export in Superchat. Requires conversation_id. Returns id, start, end, link (w…

update_a_superchat_conversation_by_id

Update a conversation in Superchat using id. Returns id, status, channel details, assigned_users, la…

get_single_superchat_conversation_by_id

Get a conversation in Superchat using id. Returns id, url, channel details (type, id, url), status,…

delete_a_superchat_conversation_by_id

Delete a conversation in Superchat using id. Returns the id of the deleted conversation confirming s…

list_all_superchat_channels

List all channels in Superchat workspace. Returns an array of channel objects including id, name, ty…

get_single_superchat_channel_by_id

Get a specific channel in Superchat by id. Returns fields such as id, name, type, inbox, and url for…

list_all_superchat_conversations

List all conversations in Superchat. Returns an array of conversations with fields such as id, statu…

delete_a_superchat_contact_by_id

Delete a contact in Superchat using id. Returns the deleted contact's unique id in the response.…

list_all_superchat_contacts

List all contacts in Superchat workspace. Returns an array of contact objects containing fields like…

get_single_superchat_contact_by_id

Get a specific contact in Superchat using id. Returns id, first_name, last_name, gender, created_at,…

create_a_superchat_contact

Create a new contact in Superchat using the required handles parameter. Returns the contact id, firs…

update_a_superchat_contact_by_id

Update a contact in Superchat using id. Returns id, first_name, last_name, gender, created_at, updat…

list_all_superchat_users

List all users in Superchat workspace. Returns user fields including id, first_name, last_name, emai…

list_all_superchat_me

Get information about yourself as a Superchat user. Returns user.id, first_name, last_name, email, r…

get_single_superchat_user_by_id

Get a specific user in Superchat. Requires id. Returns fields including id, first_name, last_name, e…

Enhanced

Superchat

with AI Capabilities

AI Agent Toolset

AI Agent Toolset

MCP Server capabilities for seamless AI tool calling across all integration APIs

MCP Server capabilities for seamless AI tool calling across all integration APIs

Fine-Grained Control

Fine-Grained Control

Granular access control for all operations with custom method support

Granular access control for all operations with custom method support

Unlimited Customization

Unlimited Customization

Customize tool descriptions and parameters down to the finest detail for a workflow that feels built for you.

Customize tool descriptions and parameters down to the finest detail for a workflow that feels built for you.

Developer-First

Developer-First

Integrate with MCP clients like Cursor and Claude, or use frameworks like Langchain

Integrate with MCP clients like Cursor and Claude, or use frameworks like Langchain

Unified APIs for

Superchat

Skip writing code for every integration. Save time by using Truto's category-specific Unified APIs. You can use the schema we provide out of the box or customize and override the mappings to suit your needs with AI.

Roles

The Role object represents a role of a User.

View Docs

Unified User Directory API

Users

The User object represents a User.

View Docs

Unified User Directory API

Contacts

Contact represent the external people you are in contact with. These could be customers, leads, etc. Contacts can be associated with an Account if the underlying product supports it.

View Docs

Unified Ticketing API

Tags

Tags represent a common classification approach used in various ticketing systems. A Ticket may have one or more Tags associated with them.

View Docs

Unified Ticketing API

Users

Users represent the people using the underlying ticketing system. They are usually called agents, team members, admins, etc.

View Docs

Unified Ticketing API

Proxy API for

Superchat

Access all of the

Superchat

API without worrying about authentication and pagination. 

Truto's Proxy APIs are a 1-to-1 mapping of the

Superchat

Helpdesk

API.

API call us you

You call us, we call

Superchat

and pass the response back in the same cycle.

Access all of the

Superchat

API without worrying about authentication and pagination. 

Truto's Proxy APIs are a 1-to-1 mapping of the

Superchat

Helpdesk

API, you call us

we call

Superchat

and pass the response back in the same cycle.

Account Linking

Account Linking

Use Truto's frontend SDK to link your

customer's

Superchat

account.

We handle all the OAuth and API key flows. You do not need to create the OAuth app as well.

Account Linking

Account Linking

Use Truto's frontend SDK to link your

customer's

Superchat

account.

We handle all the OAuth and API key flows. You do not need to create the OAuth app as well.

Seamless authentication 

Don't spend time refreshing access tokens, and figuring out how to store them securely. We do it for you.

We also sprinkle them into the API requests. So you just have to deal with 1 API key, ours.

Seamless authentication 

Don't spend time refreshing access tokens, and figuring out how to store them securely. We do it for you.

We also sprinkle them into the API requests. So you just have to deal with 1 API key, ours.

Unified response format

Unified response format

Truto follows a single response format for it's Proxy and Unified APIs across all the integrations.

into a unified cursor based pagination and all of the data is always present in the result attribute.

Superchat

We translate

pagination

Unified response format

Unified response format

Truto follows a single response format for it's Proxy and Unified APIs across all the integrations.

into a unified cursor based pagination and all of the data is always present in the result attribute.

Superchat

We translate

pagination

Get

Get

Superchat

Superchat

integrated into your app

integrated into your app

without the hassle

without the hassle

Our team understands what it takes to make a unified API implementation successful.

Our team understands what it takes to make a unified API implementation successful.

Boost customer satisfaction

Boost customer satisfaction

When customers can easily integrate their new products into their existing systems, they’re more likely to stick around. It’s just common sense!

Developers

Empower engineers

Who wants to do boring grunt work? Not engineers! By taking care of integrations for them, they’ll have more time to focus on what really matters - making a great product.

Profits

Boost profits 

Optimise developer resources. Truto frees up time and saves money. Say hello to a healthier bottom line!

Wow Experience

Wow your prospects

Say 'Yes' to every integration request your prospects ask you for. Integrations should not deter deal closures.

✨ Powered by AI

Tick Icon

Customize the mappings as you need using AI.

Tick Icon

Build your own unified API from scratch, aided by AI.

Take back focus where it matters. Let Truto do integrations.

Learn more about our unified api service and solutions. A short, crisp 30 minute call with folks who understand the problem of alternatives.

Talk to us

Take back focus where it matters. Let Truto do integrations.

Learn more about our unified api service and solutions. A short, crisp 30 minute call with folks who understand the problem of alternatives.

Talk to us

Take back focus where it matters. Let Truto do integrations.

Learn more about our unified api service and solutions. A short, crisp 30 minute call with folks who understand the problem of alternatives.

Talk to us

Take back focus where it matters. Let Truto do integrations.

Learn more about our unified api service and solutions. A short, crisp 30 minute call with folks who understand the problem of alternatives.

Talk to us

We have been able to dramatically accelerate our GTM timeline by several months as a result of Truto. The devs at Truto worked with us to build a unified API structure with our team so that we have a solid base for future integrations as well. The support has been very quick to respond to our inquiries and provide timely resolutions for our requests.

Josh Benson,

CEO of Omnitrain