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Partner with Truto

Productboard

API integration

Expand your

Ticketing

integrations with the

Productboard

API integration.

Perform all CRUD operations through our Proxy and Unified APIs.

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Trusted by competent engineering teams everywhere

Unified

APIs for

Productboard

Skip writing code for every integration. Save time by using Truto's category-specific Unified APIs.

You can use the schema we provide out of the box or customize and override the mappings to suit your needs with AI.

Accounts

Accounts represent the companies or organizations that you are in contact with. Accounts have one or more Contacts associated with them.

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Unified Ticketing API

Collections

Tickets can be grouped into Collections. Collection resource usually maps to the various grouping systems used in the underlying product. Some examples are lists, projects, epics, etc. You can differentiate between these grouping systems using the type attribute of a Collection.

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Unified Ticketing API

Contacts

Contact represent the external people you are in contact with. These could be customers, leads, etc. Contacts can be associated with an Account if the underlying product supports it.

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Unified Ticketing API

Tickets

Core resource which represents some work that needs to be carried out. Tickets are usually mapped to issues, tasks, work items, etc. depending on the underlying product.

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Unified Ticketing API

Ticket types

Ticket Types represent the classification system used by the underlying products for Tickets. Some examples are bugs, feature, incident, etc.

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Unified Ticketing API

Ticket status

Ticket Status represents the completion level of the Ticket. Some products provide customizing the Ticket Status.

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Unified Ticketing API

Proxy API for

Productboard

Access all of the

Productboard

API without worrying about authentication and pagination.

Truto's Proxy APIs are a 1-to-1 mapping of the

Productboard

Ticketing

API.

You call us, we call

Productboard

and pass the response back in the same cycle.

Account Linking

Use Truto's frontend SDK to link your

customer's

Productboard

account.

We handle all the OAuth and API key flows. You do not need to create the OAuth app as well.

Seamless authentication

Don't spend time refreshing access tokens, and figuring out how to store them securely. We do it for you.

We also sprinkle them into the API requests. So you just have to deal with 1 API key, ours.

Unified response format

Truto follows a single response format for it's Proxy and Unified APIs across all the integrations.

into a unified cursor based pagination and all of the data is always present in the result attribute.

Productboard

We translate

pagination

Get

Productboard

integrated into your app

without the hassle

Our team understands what it takes to make a unified API implementation successful.

Boost customer satisfaction

When customers can easily integrate their new products into their existing systems, they’re more likely to stick around. It’s just common sense!

Empower engineers

Who wants to do boring grunt work? Not engineers! By taking care of integrations for them, they’ll have more time to focus on what really matters - making a great product.