Zendesk

Zendesk

API integration

Expand your

Helpdesk

integrations with the

Zendesk

API integration.

Perform all CRUD operations through our Proxy and Unified APIs.

Perform all CRUD operations through our Proxy and Unified APIs.

Trusted by world-class product and engineering teams

  • Claira
  • Senja
  • springworks
  • TruvaAI
  • Sprinto
  • Dos&Co
  • Spendflo
  • Dos&Co
  • ZenAdmin
  • Cloudficient

Trusted by world-class product and engineering teams

  • Claira
  • Senja
  • Springworks
  • TruvaAI
  • Sprinto
  • SaaSMonk
  • Spendflo
  • Dos&Co
  • ZenAdmin
  • Cloudficient
  • Findr

superAI

Comprehensive Zendesk AI Agent toolset with fine-grained access control and MCP Server capabilities. Zendesk MCP Servers works seamlessly with Cursor and Claude AI editors for immediate consumption. Integrates with all popular LLM frameworks including LangChain and PyDantic for advanced AI orchestration.

delete_a_zendesk_help_center_section_article_by_id

Delete a specific help center article in Zendesk. Requires id. No fields are returned in the respons…

update_a_zendesk_help_center_section_article_by_id

Update a specific help center section article in Zendesk. Requires id. This updates metadata fields…

get_single_zendesk_help_center_section_article_by_id

Get a specific help center section article in Zendesk. Requires locale and id. Returns fields like i…

create_a_zendesk_help_center_section_article

Create an article in Zendesk under a specific help center section. Requires section_id. Returns arti…

list_all_zendesk_help_center_section_articles

List articles in a specific help center section in Zendesk. Requires locale and id. Returns article…

get_single_zendesk_redirect_rule_by_id

Get information about a specific redirect rule in Zendesk. Requires id. The response returns fields…

create_a_zendesk_redirect_rule

Create or update a redirect rule in Zendesk. Requires redirect_from, redirect_to, and redirect_statu…

list_all_zendesk_redirect_rules

List redirect rules in Zendesk. Returns fields such as id, redirect_from, and redirect_to.…

delete_a_zendesk_redirect_rule_by_id

Delete a specific redirect rule in Zendesk. Requires id. No response body returned.…

create_a_zendesk_account_custom_claim

Create an account custom claim in Zendesk scoped by account and brand. Each account/brand pair can h…

delete_a_zendesk_account_custom_claim_by_id

Delete an account custom claim in Zendesk. Requires id. Returns success status without content.…

update_a_zendesk_account_custom_claim_by_id

Update an account custom claim in Zendesk. Requires id. Returns the updated account custom claim fie…

list_all_zendesk_account_custom_claims

List account custom claims in Zendesk. Returns account_custom_claims for the account and brand, incl…

get_single_zendesk_account_custom_claim_by_id

Get details of a specific account custom claim in Zendesk using id. Returns the claim's properties i…

delete_a_zendesk_help_center_content_tag_by_id

Delete a specific help-center-content-tag in Zendesk. Requires id. Returns confirmation of deletion.…

update_a_zendesk_help_center_content_tag_by_id

Update a specific help-center-content-tag in Zendesk using id. Returns the updated tag details inclu…

create_a_zendesk_help_center_content_tag

Create a help-center-content-tag in Zendesk. Requires name. Returns content_tag with fields includin…

get_single_zendesk_help_center_content_tag_by_id

Get details of a specific help-center-content-tag in Zendesk by id. Returns fields like id, name, an…

list_all_zendesk_help_center_content_tags

List help center content tags in Zendesk. Returns id and name for each content tag.…

zendesk_help_center_medias_create_upload_url

Create upload URL for a guide-media object in Zendesk. Requires content_type and file_size in the re…

update_a_zendesk_help_center_media_by_id

Update a specific help-center-media in Zendesk by replacing it with new data. Requires id. Returns u…

delete_a_zendesk_help_center_media_by_id

Delete a specific help-center-media in Zendesk. Requires id. Returns confirmation of deletion.…

get_single_zendesk_help_center_media_by_id

Get information about a specific help-center-media in Zendesk using id. Returns key details about th…

create_a_zendesk_help_center_media

Create a new guide media in Zendesk using asset_upload_id and filename. Returns id for creating arti…

list_all_zendesk_help_center_medias

List help-center-medias in Zendesk. Returns medias with key fields such as id, url, and content type…

create_a_zendesk_help_center_user_image

Create image upload URL and token in Zendesk. Requires content_type and file_size in request body. R…

zendesk_help_center_user_images_create_image_path

Create image path in Zendesk. Requires token and brand_id. Returns user_image object with path that…

get_single_zendesk_badge_category_by_id

Get details about a specific badge category in Zendesk using id. Returns id, brand_id, name, slug, c…

create_a_zendesk_badge_category

Create a badge category in Zendesk. Requires brand_id. Returns badge_category with fields including…

list_all_zendesk_badge_categories

List badge categories in Zendesk. Returns badge categories with fields like id, name, and descriptio…

delete_a_zendesk_badge_category_by_id

Delete a badge category in Zendesk by id. Badge categories can only be deleted if they do not contai…

create_a_zendesk_badge_assignment

Create a badge assignment in Zendesk. Requires badge_id and user_id. Returns badge_assignment with a…

list_all_zendesk_badge_assignments

List badge assignments in Zendesk. Returns id, badge_id, user_id, and created_at for each assignment…

delete_a_zendesk_badge_assignment_by_id

Delete a badge assignment in Zendesk by id. Requires id. Returns confirmation of deletion.…

update_a_zendesk_badge_by_id

Update a badge in Zendesk using id. Returns badge fields including badge_category_id, name, descript…

delete_a_zendesk_badge_by_id

Delete a badge in Zendesk. Requires id. Deleting a badge also deletes all badge assignments related…

get_single_zendesk_badge_by_id

Get information about a specific badge in Zendesk. Requires id. Returns fields such as name, descrip…

create_a_zendesk_badge

Create a badge in Zendesk. Requires badge_category_id, name, and description. Optionally include ico…

list_all_zendesk_badges

List all badges in Zendesk. Returns badge details including id, name, and associated information.…

create_a_zendesk_help_center_vote

Create a vote for a specific help-center article in Zendesk. Requires article_id. Returns vote detai…

list_all_zendesk_help_center_votes

List help-center-votes for a given user in Zendesk. Requires user_id. Response returns votes includi…

get_single_zendesk_help_center_vote_by_id

Get details of a specific help-center-votes in Zendesk using id. Returns id, user_id of the voter, i…

delete_a_zendesk_help_center_vote_by_id

Delete a specific help-center-votes resource in Zendesk. Requires id. No response body is returned.…

delete_a_zendesk_help_center_user_segment_by_id

Delete a help-center-user-segment in Zendesk. Requires id.…

list_all_zendesk_help_center_user_segments

List help-center-user-segments in Zendesk. Returns user_segments with fields including id, name, and…

create_a_zendesk_help_center_user_segment

Create a help-center-user-segment in Zendesk. Returns fields like id, name, and permissions for the…

get_single_zendesk_help_center_user_segment_by_id

Get a specific help-center-user-segment in Zendesk. Requires id. Returns fields such as id, name, an…

update_a_zendesk_help_center_user_segment_by_id

Update a help center user segment in Zendesk using id. Returns user_segment with key details such as…

list_all_zendesk_user_subscription

List user subscriptions for a specific user in Zendesk. Requires user_id. Returns id, followed_id (u…

create_a_zendesk_article_subscription

Create an article-subscription for a specific article in Zendesk. Requires article_id. Returns the s…

get_single_zendesk_article_subscription_by_id

Get information about a specific article-subscription in Zendesk. Requires locale, article_id, and i…

delete_a_zendesk_article_subscription_by_id

Delete an article-subscription in Zendesk. Requires article_id and id. Returns no content on success…

list_all_zendesk_article_subscription

List article-subscriptions for a specific article in Zendesk. Requires article_id. Returns subscript…

delete_a_zendesk_section_subscription_by_id

Delete a section-subscription in Zendesk. Requires locale, section_id, and id. Returns confirmation…

create_a_zendesk_section_subscription

Create a section-subscription in Zendesk. Requires section_id. Returns subscription id, user_id, and…

get_single_zendesk_section_subscription_by_id

Get details of a specific section-subscription in Zendesk. Requires section_id and id. Returns field…

list_all_zendesk_section_subscription

List section-subscriptions in Zendesk for a given section_id and locale. Returns subscriptions with…

delete_a_zendesk_post_subscription_by_id

Delete a specific post subscription in Zendesk. Requires post_id and id. Removes the subscription as…

list_all_zendesk_post_subscriptions

List post subscriptions in Zendesk for a given post. Requires post_id. Returns subscriptions with us…

get_single_zendesk_post_subscription_by_id

Get details of a specific post-subscription in Zendesk. Requires post_id and id. Response includes s…

create_a_zendesk_post_subscription

Create a subscription for a post in Zendesk. Requires post_id. Returns the subscription object inclu…

update_a_zendesk_topic_subscription_by_id

Update a specific topic-subscription in Zendesk. Requires topic_id and id. Returns updated subscript…

delete_a_zendesk_topic_subscription_by_id

Delete a topic-subscription in Zendesk. Requires topic_id and id. This removes the subscription to t…

create_a_zendesk_topic_subscription

Create a topic subscription in Zendesk. Requires topic_id. Returns a subscription object indicating…

list_all_zendesk_topic_subscriptions

List subscriptions for a specific topic in Zendesk. Requires topic_id. Response returns subscription…

get_single_zendesk_topic_subscription_by_id

Get details about a specific topic-subscription in Zendesk. Requires topic_id and id. Returns fields…

delete_a_zendesk_post_comment_by_id

Delete a specific post-comment in Zendesk. Requires post_id and id.…

update_a_zendesk_post_comment_by_id

Update a specific post-comment in Zendesk. Requires post_id and id. Returns comment fields including…

create_a_zendesk_post_comment

Create a comment on a specific post in Zendesk. Requires post_id. Returns the created comment with f…

get_single_zendesk_post_comment_by_id

Get information about a specific post-comment in Zendesk. Requires post_id and id. Returns fields in…

list_all_zendesk_post_comments

List comments on a specific post in Zendesk. Requires post_id. Returns comment id, body, author info…

update_a_zendesk_post_by_id

Update a specific post in Zendesk. Requires id. Returns the updated post object with details such as…

delete_a_zendesk_post_by_id

Delete a specific post in Zendesk. Requires id. Returns confirmation of deletion.…

list_all_zendesk_posts

List posts in Zendesk community. Returns posts with key fields including id, title, details, status,…

get_single_zendesk_post_by_id

Get information about a specific post in Zendesk. Requires id. Returns post details including title,…

create_a_zendesk_post

Create a new post in Zendesk. Returns id, title, details, author_id, topic_id, created_at, and updat…

delete_a_zendesk_topic_by_id

Delete a specific topic in Zendesk. Requires id. The response confirms whether the topic was success…

update_a_zendesk_topic_by_id

Update a topic in Zendesk. Requires id. Returns the updated topic with fields such as id and name.…

get_single_zendesk_topic_by_id

Get details of a specific topic in Zendesk by id. Returns fields such as id, name, description, posi…

create_a_zendesk_topic

Create a new topic in Zendesk. Returns the id, name, description, created_at, and other details of t…

list_all_zendesk_topics

List topics in Zendesk community. Returns id, name, html_url, and url for each topic.…

create_a_zendesk_theme_import_job

Create a theme import job in Zendesk. Requires brand_id and format in the request. Returns theme_id,…

create_a_zendesk_theme_update_job

Create a theme update job in Zendesk. Requires theme_id, replace_settings, and format in the request…

create_a_zendesk_theme_export_job

Create a theme export job in Zendesk. Requires theme_id and format (zip). Returns download.url where…

delete_a_zendesk_help_center_theme_by_id

Delete a specific help-center-theme in Zendesk. Requires id. No content is returned in the response.…

list_all_zendesk_help_center_themes

List help center themes in Zendesk. Returns id, name, author, and other theme details.…

get_single_zendesk_help_center_theme_by_id

Get details of a specific help-center-theme in Zendesk using id. Returns the theme object with key i…

zendesk_help_center_themes_publish

Publish a specific help-center-theme in Zendesk. Requires id. Returns status confirming the theme ha…

update_a_zendesk_help_center_translation_by_id

Get a specific help-center-translation in Zendesk. Requires article_id and id (locale). Returns id,…

delete_a_zendesk_help_center_translation_by_id

Delete a specific help-center-translation in Zendesk. Requires id. Translation cannot be deleted if…

get_single_zendesk_help_center_translation_by_id

Get a specific help-center-translation in Zendesk. Requires article_id and id (locale). Returns loca…

list_all_zendesk_help_center_translations

List translations for a specific article in Zendesk. Requires article_id. Returns translations with…

create_a_zendesk_help_center_translation

Create a translation for an article in Zendesk. Requires article_id. Returns translation id, locale,…

delete_a_zendesk_help_center_permission_group_by_id

Delete a help-center-permission-group in Zendesk. Requires id. No content is returned in the respons…

update_a_zendesk_help_center_permission_group_by_id

Update a specific help-center-permission-group in Zendesk. Requires id. Returns permission_group wit…

list_all_zendesk_help_center_permission_groups

List help-center-permission-groups in Zendesk. Returns permission_groups with details about each gro…

create_a_zendesk_help_center_permission_group

Create a help-center-permission-group in Zendesk. Returns id, name, built_in status, edit permission…

get_single_zendesk_help_center_permission_group_by_id

Get a specific help-center-permission-group in Zendesk by id. Returns fields including id and name f…

list_all_zendesk_help_center_sessions

Get the Help Center session in Zendesk and return the CSRF token for the current session. This provi…

delete_a_zendesk_help_center_article_by_id

Delete a specific help-center-articles resource in Zendesk using id. This archives the article, whic…

list_all_zendesk_help_center_articles

List all help-center-articles in Zendesk for a specific locale. Returns id, title, body, created_at,…

delete_a_zendesk_help_center_section_by_id

Delete a specific help-center-section in Zendesk. Requires id. All articles in the section will also…

update_a_zendesk_help_center_section_by_id

Update a specific help center section in Zendesk using id. Updates name, description, position, sort…

list_all_zendesk_help_center_sections

List sections in Zendesk Help Center for a specific locale. Requires locale. Returns section id, nam…

get_single_zendesk_help_center_section_by_id

Get details of a specific help-center-sections in Zendesk. Requires id. Returns section id, name, de…

create_a_zendesk_help_center_section

Create a section in Zendesk Help Center under a specific category. Requires category_id, name, and l…

delete_a_zendesk_help_center_category_by_id

Delete a help-center category in Zendesk by id. Every section and all articles under the category wi…

update_a_zendesk_help_center_category_by_id

Update a help-center-category in Zendesk using id. Only metadata like sorting position can be update…

get_single_zendesk_help_center_category_by_id

Get details of a specific help-center-category in Zendesk. Requires id. Returns fields like id, name…

list_all_zendesk_help_center_categories

List help center categories in Zendesk.Returns categories with fields like id, name, description, po…

create_a_zendesk_help_center_category

Create a new help-center-category in Zendesk. Requires name. Returns id, name, locale, and other cat…

get_single_zendesk_articles_lable_by_id

Get properties of a specific article label in Zendesk using locale and id. Returns fields such as na…

delete_a_zendesk_articles_lable_by_id

Delete a specific article label in Zendesk. Requires id. No content is returned in the response upon…

create_a_zendesk_articles_lable

Create labels for a specific article in Zendesk. Requires id. Returns labels with id, name, and crea…

list_all_zendesk_articles_lables

List all labels in Zendesk articles. Returns label name, id, and usage data for each label.…

list_all_zendesk_article_comments

List article-comments for a specific user in Zendesk. Requires id. Returns fields such as id, body,…

get_single_zendesk_article_comment_by_id

Get details of a specific article comment in Zendesk. Requires locale, article_id, and id. Returns f…

create_a_zendesk_article_comment

Create a comment on a specific article in Zendesk using article_id. Returns the comment id, body, lo…

update_a_zendesk_article_comment_by_id

Update article-comments in Zendesk using article_id and id. Returns comment fields including body, h…

delete_a_zendesk_article_comment_by_id

Delete a specific article-comment in Zendesk. Requires article_id and id. No response body is return…

list_all_zendesk_article_block_attachments

List article block attachments in Zendesk using locale and article_id. Returns block attachments tha…

list_all_zendesk_article_inline_attachments

List inline attachments for a specific article in Zendesk. Requires article_id. Returns attachment i…

create_a_zendesk_help_center_article_attachment

Create a new article attachment in Zendesk for a specific article. Requires article_id and guide_med…

list_all_zendesk_help_center_article_attachments

List attachments for a specific help center article in Zendesk. Requires article_id. Returns fields…

delete_a_zendesk_help_center_article_attachment_by_id

Delete a specific help center article attachment in Zendesk. Requires id of the attachment to remove…

get_single_zendesk_help_center_article_attachment_by_id

Get details of a specific help-center-article-attachment in Zendesk using locale and id. Returns fie…

create_a_zendesk_help_center_article

Create a help-center-article in Zendesk. Requires section_id. Returns id, title, body, locale, user_…

update_a_zendesk_help_center_article_by_id

Update article metadata in Zendesk by id. Does not update title, body, locale, or draft. Returns art…

get_single_zendesk_help_center_article_by_id

Get a specific help-center-article in Zendesk. Requires id. Returns fields such as id, title, body,…

list_all_zendesk_passthrough

Retrieves a list of all passthrough requests made to Zendesk. Useful for auditing and debugging prev…

create_a_zendesk_passthrough

Executes a passthrough GET request to a specific Zendesk API endpoint. Allows dynamic access to data…

delete_a_zendesk_jira_link_by_id

Delete a specific jira-links resource in Zendesk. Requires id. Returns status indicating success of…

create_a_zendesk_jira_link

Create a Jira link in Zendesk. Returns the created Jira link's id, Jira issue key, Zendesk ticket id…

get_single_zendesk_jira_link_by_id

Get a specific jira-link in Zendesk. Requires id. Returns details about the jira-link, including all…

list_all_zendesk_jira_links

List links for the current account in Zendesk. Returns link id, ticket_id, issue_id, and related fie…

list_all_zendesk_side_conversation_events

List side-conversation-events in Zendesk. Requires ticket_id and side_conversation_id. Returns event…

create_a_zendesk_side_conversation

Create a side conversation in Zendesk with ticket_id. Returns side conversation details including su…

update_a_zendesk_side_conversation_by_id

Update side-conversation state or subject in Zendesk. Requires ticket_id and id. Returns fields such…

list_all_zendesk_side_conversations

List side conversations for a ticket in Zendesk. Requires ticket_id. Returns side conversation detai…

get_single_zendesk_side_conversation_by_id

Get a specific side conversation in Zendesk. Requires ticket_id and id. Response includes external_i…

get_single_zendesk_target_failure_by_id

Get a target-failure in Zendesk using id. Returns fields such as id, target_id, created_at, and erro…

list_all_zendesk_target_failures

List target-failures in Zendesk. Returns key fields including id, target_id, created_at, subject, an…

get_single_zendesk_target_by_id

Get details about a specific target in Zendesk. Requires id. Returns fields such as id, title, type,…

create_a_zendesk_target

Create a new target in Zendesk. Returns id, title, type, and active fields for the created target.…

list_all_zendesk_targets

List all targets in Zendesk. Returns fields such as id, title, type, and active status for each targ…

update_a_zendesk_target_by_id

Update an existing target in Zendesk. Requires id. Response returns the updated target's details, in…

delete_a_zendesk_target_by_id

Delete target in Zendesk by id. No content is returned in the response.…

list_all_zendesk_locations

List locations in Zendesk. Returns each location's id, name, and associated attributes in the respon…

get_single_zendesk_location_by_id

Get details about a specific location in Zendesk. Requires id. Returns fields such as id, name, app_…

list_all_zendesk_location_installations

List location installations in Zendesk. Returns location_installation objects with fields such as ap…

get_single_zendesk_app_by_id

Get information about a specific app in Zendesk. Requires id. Returns fields such as name, short_des…

delete_a_zendesk_app_by_id

Delete an app in Zendesk. Requires id. Removes the specified app from the My Apps page. No content r…

list_all_zendesk_apps

List all public apps in Zendesk Marketplace. Returns fields such as id, name, and installation detai…

create_a_zendesk_app

Create an app in Zendesk by providing upload_id in the payload. Returns job_id to check build status…

update_a_zendesk_app_by_id

Update an app in Zendesk. Requires id and upload_id. Returns job_id to check the status of the build…

list_all_zendesk_public_ips

List Zendesk public-ips. Returns main public IP ingress and egress addresses. No parameters required…

create_a_zendesk_monitored_x_handle

Create a ticket from a tweet for a specific monitored-x-handle in Zendesk. Requires id. Returns the…

get_single_zendesk_monitored_x_handle_by_id

Get details of a specific monitored X handle in Zendesk. Requires id. Returns fields such as active…

list_all_zendesk_monitored_x_handles

List monitored X handles in Zendesk. Returns id, screen_name, and active fields for each handle.…

list_all_zendesk_access_logs

List access-logs in Zendesk. Returns access log entries including key fields such as id, created_at,…

get_single_zendesk_locale_by_id

Get information about a specific locale in Zendesk. Requires id. Returns fields such as id, name, an…

list_all_zendesk_locales

List locales available in Zendesk account. Returns an array of locales with their details.…

create_a_zendesk_brand

Create a brand in Zendesk. Returned response includes key fields of the created brand such as name a…

update_a_zendesk_brand_by_id

Update a specific brand in Zendesk. Requires id. Returns active status, host_mapping, name, and subd…

get_single_zendesk_brand_by_id

Get details for a specific brand in Zendesk using id. Returns name, brand_id, and other brand inform…

delete_a_zendesk_brand_by_id

Delete a brand in Zendesk. Requires id. No response content is returned.…

get_single_zendesk_brand_agent_by_id

Get details about a specific brand-agent membership in Zendesk. Requires id. Returns brand_agent fie…

list_all_zendesk_brand_agents

List brand agent memberships in Zendesk. Returns brand agent fields such as id and related brand and…

delete_a_zendesk_session_by_id

Delete a session in Zendesk. Requires user_id and id. No response content is returned.…

get_single_zendesk_session_by_id

Get a specific session in Zendesk. Requires user_id and id. Returns session fields including id, cre…

list_all_zendesk_sessions

List sessions in Zendesk. Returns all account sessions if authenticated as an admin, otherwise retur…

list_all_zendesk_support_addresses

List support-addresses in Zendesk. Returns recipient_addresses containing id, email, brand_id, and v…

delete_a_zendesk_support_address_by_id

Delete a specific support address in Zendesk. Requires id. No content is returned in the response.…

get_single_zendesk_support_address_by_id

Get details about a specific support-address in Zendesk. Requires id. Returns fields such as id, ema…

create_a_zendesk_support_address

Create support address in Zendesk. Returns recipient_address with details such as id, email, and ver…

update_a_zendesk_support_address_by_id

Update support-addresses in Zendesk. Requires id. Does not allow updating the email property. Return…

update_a_zendesk_setting_by_id

Update settings in Zendesk. Returns the updated fields such as brand_name, subdomain, and active fea…

get_single_zendesk_setting_by_id

Get settings for an account in Zendesk. Returns key fields like time_zone, default_locale, and accou…

delete_a_zendesk_deletion_schedule_by_id

Delete a deletion schedule in Zendesk by id. No content is returned in the response.…

create_a_zendesk_deletion_schedule

Create a deletion-schedule in Zendesk. Returns the created deletion_schedule with fields such as act…

update_a_zendesk_deletion_schedule_by_id

Update a deletion schedule in Zendesk. Requires id. Returns fields: active (status), all (conditions…

get_single_zendesk_deletion_schedule_by_id

Get a deletion schedule by id in Zendesk. Returns key fields of the deletion schedule in the respons…

list_all_zendesk_deletion_schedules

List all deletion-schedules in Zendesk. Returns deletion_schedules including schedule details and as…

create_a_zendesk_group_sla_policy

Create a group SLA policy in Zendesk. Returns the created group_sla_policy object with fields defini…

update_a_zendesk_group_sla_policy_by_id

Update a group SLA policy in Zendesk. Requires id. Returns updated SLA policy fields.…

delete_a_zendesk_group_sla_policy_by_id

Delete a specific group-sla-policies resource in Zendesk. Requires id. No response content is return…

list_all_zendesk_group_sla_policies

List group-sla-policies in Zendesk. Returns the list of policies, each containing key details such a…

get_single_zendesk_group_sla_policy_by_id

Get a specific group SLA policy in Zendesk. Requires id. Returns information about the group SLA pol…

get_single_zendesk_sla_policy_by_id

Get details about a specific SLA policy in Zendesk. Requires id. Returns SLA policy fields such as p…

update_a_zendesk_sla_policy_by_id

Update an SLA policy in Zendesk. Requires id. Returns the updated policy details including id, title…

delete_a_zendesk_sla_policy_by_id

Delete an SLA policy in Zendesk. Requires id. Returns confirmation of successful deletion.…

list_all_zendesk_sla_policies

List SLA policies in Zendesk. Returns the sla_policies array, each containing id, title, description…

create_a_zendesk_sla_policy

Create SLA policy in Zendesk. Returns the created SLA policy's name, description, and policy metrics…

delete_a_zendesk_automation_by_id

Delete automation in Zendesk. Requires id. Some default automations cannot be deleted. No response b…

update_a_zendesk_automation_by_id

Update an automation in Zendesk. Requires id. The request must have at least one time-based conditio…

list_all_zendesk_automations

List automations in Zendesk. Returns an array of automation objects including key fields such as id,…

create_a_zendesk_automation

Create automation in Zendesk. Requires at least one time-based condition and one condition on status…

get_single_zendesk_automation_by_id

Get a specific automation in Zendesk. Requires id. Returns fields such as id, title, active, and con…

update_a_zendesk_macro_by_id

Update a macro in Zendesk using id. Clears other actions unless included. Returns the updated macro,…

create_a_zendesk_macro

Create a macro in Zendesk with specified actions and title. Requires actions and title. Returns the…

delete_a_zendesk_macro_by_id

Delete a macro in Zendesk using id. Returns empty response on success.…

create_a_zendesk_ticket_trigger_category

Create a ticket trigger category in Zendesk. Returns name and position fields of the created categor…

get_single_zendesk_ticket_trigger_category_by_id

Get details about a specific ticket trigger category in Zendesk. Requires id. Returns information su…

list_all_zendesk_ticket_trigger_categories

List ticket trigger categories in Zendesk. Returns trigger category fields such as id, name, and pos…

update_a_zendesk_ticket_trigger_category_by_id

Update a ticket trigger category in Zendesk using id. Returns updated trigger_category fields such a…

delete_a_zendesk_ticket_trigger_category_by_id

Delete a ticket trigger category by id in Zendesk. id is required. The operation removes the categor…

delete_a_zendesk_trigger_by_id

Delete a trigger in Zendesk using id. Removes the specified trigger. No response body is returned.…

get_single_zendesk_trigger_by_id

Get information about a specific trigger in Zendesk. Requires id. Returns details including the trig…

update_a_zendesk_trigger_by_id

Update a specific trigger in Zendesk by id. All existing conditions and actions are replaced; includ…

create_a_zendesk_trigger

Create a trigger in Zendesk. Requires actions, category_id, and conditions. Returns id, title, activ…

get_single_zendesk_view_by_id

List views in Zendesk by ids. Requires ids. Returns each view's id, title, active status, position,…

update_a_zendesk_view_by_id

Update a specific view in Zendesk. Requires id. Returns the updated view fields including title, all…

delete_a_zendesk_view_by_id

Delete a specific view in Zendesk using id. No response body is returned.…

list_all_zendesk_views

List all shared and personal views available to the current user in Zendesk. Returns fields such as…

create_a_zendesk_view

Create a view in Zendesk with a required title and at least one required condition in the all array…

create_a_zendesk_bookmark

Create a bookmark in Zendesk. Requires ticket_id. Returns the created bookmark with its id and ticke…

list_all_zendesk_bookmarks

List bookmarks in Zendesk. Returns id, url, and title fields for each bookmark in the response.…

delete_a_zendesk_bookmark_by_id

Delete a specific bookmark in Zendesk using id. Returns 200 OK if the bookmark with the specified id…

delete_a_zendesk_workspace_by_id

Delete a workspace in Zendesk. Requires id. No content is returned in the response.…

list_all_zendesk_workspaces

List workspaces in Zendesk. Returns id, title, and other key workspace details in the response.…

create_a_zendesk_workspace

Create workspace in Zendesk. Returns id, title, description, ticket_form_id, macros, and conditions…

update_a_zendesk_workspace_by_id

Update workspace in Zendesk. Requires id. Returns updated workspace fields such as id, title, and st…

get_single_zendesk_workspace_by_id

Get details of a specific workspace in Zendesk. Requires id. Returns fields such as name, descriptio…

update_a_zendesk_resource_collection_by_id

Update a resource collection in Zendesk using the provided payload object. Returns the updated resou…

get_single_zendesk_resource_collection_by_id

Get details of a specific resource-collections resource in Zendesk. Requires id. Returns resource_co…

create_a_zendesk_resource_collection

Create a resource collection in Zendesk using a provided payload object. Returns details of the crea…

list_all_zendesk_resource_collections

List resource collections in Zendesk. Returns resource_collections with their details in the respons…

delete_a_zendesk_resource_collection_by_id

Delete a specific resource collection in Zendesk. Requires id. Returns job_status fields with the st…

create_a_zendesk_routing_attribute

Create a routing-attributes resource in Zendesk. Returns key information about the newly created rou…

list_all_zendesk_routing_attributes

List routing-attributes in Zendesk. Returns attributes for the account and includes attribute_values…

get_single_zendesk_routing_attribute_by_id

Get information about a specific routing attribute in Zendesk. Requires id. Returns fields such as i…

delete_a_zendesk_routing_attribute_by_id

Delete a specific routing attribute in Zendesk. Requires id. No fields are returned in the response.…

update_a_zendesk_routing_attribute_by_id

Update routing-attributes in Zendesk. Requires id. Response includes routing_attribute fields such a…

get_single_zendesk_schedule_by_id

Get a specific schedule in Zendesk by id. Returns id, name, and business hours details in the respon…

list_all_zendesk_schedules

List schedules in Zendesk. Returns information such as id, name, and time settings for each schedule…

delete_a_zendesk_schedule_by_id

Delete a specific schedule in Zendesk. Requires id. No content is returned in the response.…

create_a_zendesk_schedule

List schedules in Zendesk. Returns fields such as id, name, time_zone, and intervals for each schedu…

update_a_zendesk_schedule_by_id

Update a schedule in Zendesk. Requires id. Returns schedule fields such as id, name, time_zone, and…

delete_a_zendesk_dynamic_content_item_variant_by_id

Delete a dynamic content item variant in Zendesk. Requires dynamic_content_item_id and id. No conten…

list_all_zendesk_dynamic_content_item_variants

List all variants for a specific dynamic content item in Zendesk. Requires dynamic_content_item_id.…

update_a_zendesk_dynamic_content_item_variant_by_id

Update dynamic-content-item-variants in Zendesk. Requires dynamic_content_item_id and id. The respon…

create_a_zendesk_dynamic_content_item_variant

Create a dynamic content item variant in Zendesk for a specific dynamic_content_item_id. Only one va…

get_single_zendesk_dynamic_content_item_variant_by_id

Get a dynamic-content-item-variant in Zendesk. Requires dynamic_content_item_id and id. Returns key…

delete_a_zendesk_dynamic_content_item_by_id

Delete a dynamic-content-items resource in Zendesk. Requires id. Returns status indicating if the it…

list_all_zendesk_dynamic_content_items

List all dynamic content items in Zendesk. Returns an array of items with key details such as id, na…

get_single_zendesk_dynamic_content_item_by_id

Get a dynamic content item in Zendesk. Requires id. Returns name, default_locale_id, variants, creat…

update_a_zendesk_dynamic_content_item_by_id

Update the name of a specific dynamic content item in Zendesk. Requires id. Returns the updated item…

create_a_zendesk_dynamic_content_item

Create a new dynamic content item in Zendesk. Requires default_locale_id and at least one variant in…

list_all_zendesk_job_statuses

List job statuses in Zendesk. Returns an array of job_statuses with key status information, sorted b…

get_single_zendesk_job_status_by_id

Get job status in Zendesk. Requires id. Returns key job status fields such as status, total, progres…

list_all_zendesk_satisfaction_reasons

List all satisfaction-reasons in Zendesk. Returns id, reason, and position fields to identify and de…

get_single_zendesk_satisfaction_reason_by_id

Get a specific satisfaction-reasons in Zendesk using id. Returns key fields such as id, reason, and…

list_all_zendesk_satisfaction_ratings

List satisfaction ratings in Zendesk. Returns id, score, comment, created_at, and related user/ticke…

get_single_zendesk_satisfaction_rating_by_id

Get a specific satisfaction rating in Zendesk. Requires id. Returns fields such as score, comment, u…

create_a_zendesk_satisfaction_rating

Create a satisfaction rating for a solved ticket in Zendesk. Requires ticket_id. The requester must…

list_all_zendesk_csat_surveys

List CSAT surveys in Zendesk for a specific locale. Requires locale. Returns each survey's id, title…

create_a_zendesk_csat_survey_response

Create a survey response in Zendesk. Returns survey_response fields including id, locale, responder_…

list_all_zendesk_csat_survey_responses

List survey responses in Zendesk. Returns fields such as id, responder_id, subject_zrn, created_at,…

get_single_zendesk_csat_survey_response_by_id

Get information about a specific CSAT survey response in Zendesk. Requires locale and id. Returns su…

zendesk_tags_count

Get an approximate count of tags in Zendesk. Returns value indicating the tag count and refreshed_at…

create_a_zendesk_tag

Set tags for a ticket in Zendesk. Requires id. Returns updated tag information for the ticket.…

delete_a_zendesk_group_membership_by_id

Delete a group-membership in Zendesk using id and user_id. Immediately removes the user from the gro…

create_a_zendesk_group_membership

Create a group-membership in Zendesk. Returns group_membership fields such as id, url, user_id, and…

get_single_zendesk_group_membership_by_id

Get details about a specific group membership in Zendesk. Requires id (group membership id). Returns…

create_a_zendesk_group

Create a new group in Zendesk. Returns details of the created group including id, name, and other gr…

delete_a_zendesk_group_by_id

Delete a group in Zendesk. Requires id. Returns confirmation of deletion.…

update_a_zendesk_group_by_id

Update a group in Zendesk. Requires id. Returns the updated group's properties including group_id an…

list_all_zendesk_organization_subscriptions

List organization-subscriptions in Zendesk. Returns up to 100 subscription records per page. Respons…

create_a_zendesk_organization_subscription

Create an organization-subscription in Zendesk using organization_id and user_id. Returns the organi…

delete_a_zendesk_organization_subscription_by_id

Delete an organization subscription in Zendesk. Requires id. No response content is returned on succ…

get_single_zendesk_organization_subscription_by_id

Get a specific organization-subscriptions in Zendesk. Requires id. Returns the subscription details…

delete_a_zendesk_organization_field_by_id

Delete an organization field in Zendesk. Requires id. No content is returned in the response.…

get_single_zendesk_organization_field_by_id

Get organization field in Zendesk. Requires id. Returns organization field details including name, t…

create_a_zendesk_organization_field

Create an organization field in Zendesk. Returns organization_field with details such as id, type, t…

list_all_zendesk_organization_fields

List organization fields in Zendesk. Returns a list of custom organization fields including key, tit…

update_a_zendesk_organization_field_by_id

Update organization field in Zendesk. Requires id. Returns organization_field fields including detai…

create_a_zendesk_organization_membership

Create an organization-membership in Zendesk by assigning a user to an organization. Returns error 4…

list_all_zendesk_organization_memberships

List organization-memberships in Zendesk. Returns organization_memberships with fields such as id, u…

get_single_zendesk_organization_membership_by_id

Get information about a specific organization membership in Zendesk. Requires id. Key fields in the…

delete_a_zendesk_organization_membership_by_id

Delete organization-memberships by id in Zendesk. Immediately removes a user from an organization an…

update_a_zendesk_organization_by_id

Update organization in Zendesk. Requires id. Returns organization fields including notes and domain_…

create_a_zendesk_organization

Create organization in Zendesk using a unique name. Returns organization id, name, and other key fie…

delete_a_zendesk_organization_by_id

Delete an organization in Zendesk. Requires id. No content is returned in the response.…

delete_a_zendesk_user_field_by_id

Delete user-fields id in Zendesk. Requires id. Returns no content.…

update_a_zendesk_user_field_by_id

Update user field id in Zendesk. Returns user_field with id, key, type, title, active, position and…

get_single_zendesk_user_field_by_id

Get user-field id in Zendesk. Requires id. Returns id, key, type, and title fields.…

create_a_zendesk_user_field

Create user field in Zendesk. Returns id, type, title, active, created_at, and updated_at for the ne…

list_all_zendesk_user_events

List user-events for a specific user in Zendesk using user_id. Returns events with id, source, type,…

delete_a_zendesk_user_identity_by_id

Delete user identity id for a specific user in Zendesk. Requires user_id and id. Returns identity.id…

update_a_zendesk_user_identity_by_id

Update a user identity in Zendesk using user_id and id. Returns id, user_id, verified, verification_…

create_a_zendesk_user_identity

Create a new user identity in Zendesk for the specified user_id. Returns the type and value of the c…

list_all_zendesk_user_identities

List identities for a specific user in Zendesk. Requires user_id. Returns id, type, value, verified,…

get_single_zendesk_user_identity_by_id

Get user identity id for a specific user in Zendesk. Requires user_id and id. Returns id, type, valu…

list_all_zendesk_ticket_conversation_logs

List conversation log events for a specific ticket in Zendesk. Requires id. Returns conversation_log…

list_all_zendesk_ticket_form_statuses

List all ticket form statuses in Zendesk. Returns ticket_form_statuses with details such as id, stat…

update_a_zendesk_sharing_agreement_by_id

Update a sharing-agreements resource in Zendesk by id. Only the status field is allowed to be update…

create_a_zendesk_sharing_agreement

Create sharing agreement in Zendesk. Returns id and agreement details of the new sharing agreement i…

delete_a_zendesk_sharing_agreement_by_id

Delete a sharing agreement in Zendesk. Requires id. No content is returned in the response.…

get_single_zendesk_sharing_agreement_by_id

Get sharing agreement id in Zendesk. Requires id. Returns sharing_agreement.id, type, and created_at…

list_all_zendesk_sharing_agreements

List sharing-agreements in Zendesk. Returns sharing_agreements with key information about sharing re…

create_a_zendesk_custom_status

Create a custom-statuses resource in Zendesk. Requires agent_label and status_category. Returns fiel…

get_single_zendesk_custom_status_by_id

Get custom status in Zendesk by id. Requires id. Returns id, name, status_category, and active.…

update_a_zendesk_custom_status_by_id

Update a specific custom-status in Zendesk using id. Returns fields such as id, active, agent_label,…

list_all_zendesk_email_notifications

List email notifications in Zendesk. Returns each notification’s id, ticket_id, comment_id, and crea…

get_single_zendesk_email_notification_by_id

Get email notification by id in Zendesk. Requires id. Returns email_notification object with fields:…

delete_a_zendesk_suspended_ticket_by_id

Delete suspended ticket id in Zendesk. Requires id. No response body returned.…

list_all_zendesk_suspended_tickets

List suspended tickets in Zendesk. Returns id, subject, cause, created_at, author_email, and recipie…

get_single_zendesk_suspended_ticket_by_id

Get suspended ticket by id in Zendesk. Requires id. Returns id, subject, and status for the suspende…

list_all_zendesk_ticket_skips

List ticket skips for a specific ticket and agent in Zendesk. Requires ticket_id and user_id. Return…

get_single_zendesk_ticket_activity_by_id

Get ticket activity id in Zendesk. Requires id. Returns id, created_at, actor, object, and related a…

zendesk_ticket_activities_count

Get ticket-activities count in Zendesk. Returns count.value (approximate number of ticket activities…

list_all_zendesk_ticket_activities

List ticket-activities in Zendesk. Returns activities, actors, and users arrays for the requesting a…

list_all_zendesk_ticket_metric_events

List ticket metric events in Zendesk using start_time. Requires start_time. Returns up to 100 events…

create_a_zendesk_ticket_import

Create a ticket import in Zendesk. Returns ticket fields including assignee_id, comments (with autho…

zendesk_ticket_imports_bulk

Create ticket imports in Zendesk. Accepts up to 100 tickets per request and returns job_status objec…

create_a_zendesk_request

Create request in Zendesk. Requires comment in the request body; requester is required for anonymous…

get_single_zendesk_request_by_id

Get information about a specific request in Zendesk. Requires id. Returns fields such as requester,…

update_a_zendesk_request_by_id

Update a specific request in Zendesk. Requires id. Returns the updated request including fields such…

list_all_zendesk_requests

List requests in Zendesk. Returns id (request identifier), subject (request title), status (current…

delete_a_zendesk_ticket_field_by_id

Delete ticket field by id in Zendesk. Requires id. Returns 204 No Content.…

get_single_zendesk_ticket_field_by_id

Get ticket field id in Zendesk. Requires id. Returns ticket_field fields id, type, title, descriptio…

create_a_zendesk_ticket_field

Create ticket field in Zendesk. Tags must be unique across custom fields. Returns id, type, title an…

update_a_zendesk_ticket_field_by_id

Update ticket-fields id in Zendesk. Returns id, type, title, and custom_field_options describing the…

get_single_zendesk_ticket_form_by_id

Get ticket form id in Zendesk. Requires id. Returns id, name, display_name, active, end_user_visible…

update_a_zendesk_ticket_form_by_id

Update ticket form id in Zendesk. Returns id, name, active, and end_user_visible of the updated tick…

delete_a_zendesk_ticket_form_by_id

Delete a ticket form in Zendesk using id. Requires id. Returns no content.…

create_a_zendesk_ticket_form

Create ticket form in Zendesk. Returns id, name, active, end_user_visible, position, and other ticke…

list_all_zendesk_ticket_forms

List ticket-forms. Requires no parameters. Accessible to admins or agents; end users only receive fo…

zendesk_tickets_count

Get an approximate count of tickets in Zendesk. Returns count in the response. If the count exceeds…

delete_a_zendesk_ticket_by_id

Delete a specific ticket in Zendesk using id. Returns no content on success.…

list_all_zendesk_search_export

Get search-export results in Zendesk. Requires query. Returns results array with created_at and rela…

list_all_zendesk_triggers

List triggers in Zendesk. Returns triggers.id, title, active, created_at, and updated_at for each tr…

list_all_zendesk_results_count

Get results-count in Zendesk using query. Requires query. Returns count indicating the number of ite…

list_all_zendesk_macros_definitions

List macro action definitions in Zendesk. Returns title, type, and possible values for each action.…

list_all_zendesk_macros

List macros in Zendesk. For admins, includes personal and shared macros across the account. Returns…

get_single_zendesk_macro_by_id

Get macro id in Zendesk. Requires id. Returns id, title, actions, active, position, description, cre…

list_all_zendesk_brands

List brands in Zendesk. Returns id, name, subdomain, active fields for each brand.…

list_all_zendesk_group_memberships

List group-memberships for a specific group in Zendesk using group_id. Returns group_memberships arr…

get_single_zendesk_organization_by_id

Get organization id in Zendesk. Requires id. Returns id, name, created_at, updated_at.…

list_all_zendesk_organizations

List organizations in Zendesk. Returns organizations array with id, name, created_at and updated_at.…

list_all_zendesk_incremental_ticket_export

List tickets changed since start_time in Zendesk. Requires start_time. Returns tickets[] with each t…

list_all_zendesk_incremental_ticket_events_export

List ticket events in Zendesk starting from start_time. Requires start_time at least one minute in t…

get_single_zendesk_ticket_metrice_by_id

Get ticket metric id in Zendesk. Requires id. Returns ticket_metric.id, ticket_id, created_at and ot…

list_all_zendesk_ticket_metrices

List ticket metrics in Zendesk. Returns ticket_metrics array with id, ticket_id, created_at, updated…

list_all_zendesk_custom_roles

List custom roles in Zendesk. Returns id, name, role_type, created_at, and updated_at for each role.…

get_single_zendesk_custom_role_by_id

Get custom role id in Zendesk. Requires id. Returns custom_role.id, custom_role.name, and custom_rol…

list_all_zendesk_tags

List tags in Zendesk. Returns up to 20,000 of the most popular tags from the last 60 days with name…

list_all_zendesk_deleted_users

List deleted users in Zendesk. Returns id, name, email, and phone for each deleted user; permanently…

list_all_zendesk_groups

List groups by user_id in Zendesk. Returns each group's id, name, created_at, and updated_at fields.…

get_single_zendesk_group_by_id

Get group id in Zendesk. Requires id. Returns id, name, created_at, and updated_at fields.…

list_all_zendesk_incremental_export

List tickets updated since start_time in Zendesk. Requires start_time. Returns tickets array with id…

list_all_zendesk_user_fields

List user-fields in Zendesk. Returns id, key, title, type, position, and active for each user field.…

list_all_zendesk_ticket_fields

List ticket fields in Zendesk. Returns id, type, title, visible_in_portal, required, and position fo…

list_all_zendesk_custom_statuses

List custom-statuses in Zendesk. Returns id, name, status_category, active, and default fields for e…

create_a_zendesk_attachment

Create attachments filename Requires filename. Returns upload.token for further uploads and attachme…

get_single_zendesk_attachment_by_id

Get attachment details in Zendesk using id. Requires id. Returns id, file_name, content_url, content…

zendesk_attachments_download

Use this endpoint to download the file content of a Zendesk attachment. It returns the raw file asso…

list_all_zendesk_account_settings

Get account settings in Zendesk. Returns fields like locale, time_zone, and other account configurat…

get_single_zendesk_audit_log_by_id

Get audit_logs id in Zendesk. Requires id. Returns id, created_at, actor_id, action, and events desc…

list_all_zendesk_audit_logs

List audit_logs in Zendesk. Requires admin privileges with audit log access. Returns id, action, act…

list_all_zendesk_ticket_comments

List comments for a specific ticket in Zendesk using ticket_id. Returns id, author_id, body, created…

list_all_zendesk_search

List search results in Zendesk. Requires query. Returns count, next_page, previous_page, and results…

create_a_zendesk_ticket

Create ticket in Zendesk. Requires comment in request body. Returns ticket.id as identifier, status…

list_all_zendesk_tickets

List tickets in Zendesk. Returns id, subject, status, requester_id, and created_at for each ticket.…

update_a_zendesk_ticket_by_id

Update ticket id in Zendesk. Requires id. Returns updated ticket with id, status, updated_at, and au…

get_single_zendesk_ticket_by_id

Get ticket id in Zendesk. Requires id. Returns ticket fields: id, subject, status, priority, request…

get_single_zendesk_user_by_id

Get information about a specific user in Zendesk. Requires id. Returns id, name, email, role, active…

list_all_zendesk_users

List users in Zendesk. Returns up to 100 users per page with id, name, email, role, and created_at f…

update_a_zendesk_user_by_id

Update users id in Zendesk. Requires id. Response returns id, name, email, role, suspended, created_…

delete_a_zendesk_user_by_id

Delete user id in Zendesk. Requires id. Returns user.id, active, and deleted fields to confirm delet…

Enhanced

Zendesk

with AI Capabilities

AI Agent Toolset

AI Agent Toolset

MCP Server capabilities for seamless AI tool calling across all integration APIs

MCP Server capabilities for seamless AI tool calling across all integration APIs

Fine-Grained Control

Fine-Grained Control

Granular access control for all operations with custom method support

Granular access control for all operations with custom method support

Unlimited Customization

Unlimited Customization

Customize tool descriptions and parameters down to the finest detail for a workflow that feels built for you.

Customize tool descriptions and parameters down to the finest detail for a workflow that feels built for you.

Developer-First

Developer-First

Integrate with MCP clients like Cursor and Claude, or use frameworks like Langchain

Integrate with MCP clients like Cursor and Claude, or use frameworks like Langchain

Unified APIs for

Zendesk

Skip writing code for every integration. Save time by using Truto's category-specific Unified APIs. You can use the schema we provide out of the box or customize and override the mappings to suit your needs with AI.

Roles

The Role object represents a role of a User.

Unified User Directory API

Users

The User object represents a User.

Unified User Directory API

Activities

Activities are the actions performed by users in the source application.

Unified User Directory API

Utilization

Utilization object represents utilization reports.

Unified User Directory API

Attachments

Attachments are the files associated with a ticket or a comment.

Unified Ticketing API

Comments

Comments represent the communication happening on a Ticket, both between a User and a Contact and the internal things like notes, private comments, etc. A Ticket can have one or more Comments.

Unified Ticketing API

Contacts

Contact represent the external people you are in contact with. These could be customers, leads, etc. Contacts can be associated with an Account if the underlying product supports it.

Unified Ticketing API

Teams

Teams represent the grouping system used for Users. These are usually called groups, teams, agent groups, etc. in the underlying products. A User can belong to one or more Teams.

Unified Ticketing API

Tickets

Core resource which represents some work that needs to be carried out. Tickets are usually mapped to issues, tasks, work items, etc. depending on the underlying product.

Unified Ticketing API

Fields

Fields represent the attributes defined for various entities in the underlying product. Depending on the underlying product, custom attributes can be defined by a User on various entities like Ticket,…

Unified Ticketing API

Ticket status

Ticket Status represents the completion level of the Ticket. Some products provide customizing the Ticket Status.

Unified Ticketing API

Users

Users represent the people using the underlying ticketing system. They are usually called agents, team members, admins, etc.

Unified Ticketing API

Search

Search endpoint for all the apps.

Unified Search API

Proxy API for

Zendesk

Access all of the

Zendesk

API without worrying about authentication and pagination. 

Truto's Proxy APIs are a 1-to-1 mapping of the

Zendesk

Helpdesk

API.

API call us you

You call us, we call

Zendesk

and pass the response back in the same cycle.

Access all of the

Zendesk

API without worrying about authentication and pagination. 

Truto's Proxy APIs are a 1-to-1 mapping of the

Zendesk

Helpdesk

API, you call us

we call

Zendesk

and pass the response back in the same cycle.

Account Linking

Account Linking

Use Truto's frontend SDK to link your

customer's

Zendesk

account.

We handle all the OAuth and API key flows. You do not need to create the OAuth app as well.

Account Linking

Account Linking

Use Truto's frontend SDK to link your

customer's

Zendesk

account.

We handle all the OAuth and API key flows. You do not need to create the OAuth app as well.

Seamless authentication 

Don't spend time refreshing access tokens, and figuring out how to store them securely. We do it for you.

We also sprinkle them into the API requests. So you just have to deal with 1 API key, ours.

Seamless authentication 

Don't spend time refreshing access tokens, and figuring out how to store them securely. We do it for you.

We also sprinkle them into the API requests. So you just have to deal with 1 API key, ours.

Unified response format

Unified response format

Truto follows a single response format for it's Proxy and Unified APIs across all the integrations.

into a unified cursor based pagination and all of the data is always present in the result attribute.

Zendesk

We translate

pagination

Unified response format

Unified response format

Truto follows a single response format for it's Proxy and Unified APIs across all the integrations.

into a unified cursor based pagination and all of the data is always present in the result attribute.

Zendesk

We translate

pagination

Get

Get

Zendesk

Zendesk

integrated into your app

integrated into your app

without the hassle

without the hassle

Our team understands what it takes to make a unified API implementation successful.

Our team understands what it takes to make a unified API implementation successful.

Boost customer satisfaction

Boost customer satisfaction

When customers can easily integrate their new products into their existing systems, they’re more likely to stick around. It’s just common sense!

Developers

Empower engineers

Who wants to do boring grunt work? Not engineers! By taking care of integrations for them, they’ll have more time to focus on what really matters - making a great product.

Profits

Boost profits 

Optimise developer resources. Truto frees up time and saves money. Say hello to a healthier bottom line!

Wow Experience

Wow your prospects

Say 'Yes' to every integration request your prospects ask you for. Integrations should not deter deal closures.

Powered by AI

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Customize the mappings as you need using AI.

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Build your own unified API from scratch, aided by AI.

Take back focus where it matters. Let Truto do integrations.

Learn more about our unified api service and solutions. A short, crisp 30 minute call with folks who understand the problem of alternatives.

Take back focus where it matters. Let Truto do integrations.

Learn more about our unified api service and solutions. A short, crisp 30 minute call with folks who understand the problem of alternatives.

Take back focus where it matters. Let Truto do integrations.

Learn more about our unified api service and solutions. A short, crisp 30 minute call with folks who understand the problem of alternatives.

Take back focus where it matters. Let Truto do integrations.

Learn more about our unified api service and solutions. A short, crisp 30 minute call with folks who understand the problem of alternatives.

We have been able to dramatically accelerate our GTM timeline by several months as a result of Truto. The devs at Truto worked with us to build a unified API structure with our team so that we have a solid base for future integrations as well. The support has been very quick to respond to our inquiries and provide timely resolutions for our requests.

Josh Benson,

CEO of Omnitrain