Freshdesk

Freshdesk

API integration

Expand your

Helpdesk

integrations with the

Freshdesk

API integration.

Perform all CRUD operations through our Proxy and Unified APIs.

Perform all CRUD operations through our Proxy and Unified APIs.

Trusted by world-class product and engineering teams

  • Claira
  • Senja
  • springworks
  • TruvaAI
  • Sprinto
  • Dos&Co
  • Spendflo
  • Dos&Co
  • ZenAdmin
  • Cloudficient

Trusted by world-class product and engineering teams

  • Claira
  • Senja
  • Springworks
  • TruvaAI
  • Sprinto
  • SaaSMonk
  • Spendflo
  • Dos&Co
  • ZenAdmin
  • Cloudficient
  • Findr

superAI

Comprehensive Freshdesk AI Agent toolset with fine-grained access control and MCP Server capabilities. Freshdesk MCP Servers works seamlessly with Cursor and Claude AI editors for immediate consumption. Integrates with all popular LLM frameworks including LangChain and PyDantic for advanced AI orchestration.

create_a_freshdesk_canned_response_folder

Create a canned-response folder in Freshdesk. Requires the name parameter. Returns id and name of th…

freshdesk_conversations_reply_to_forward

Create a reply to a forwarded ticket in Freshdesk. Requires id. Returns body, body_text, id, user_id…

freshdesk_conversations_add_note

Create a note in Freshdesk for a specific ticket using ticket_id. Returns id, body, body_text, ticke…

delete_a_freshdesk_conversation_by_id

Delete a specific conversation in Freshdesk using id. Returns 204 status with no content in the resp…

freshdesk_conversations_add_reply

Create a reply for a specific conversation in Freshdesk. Requires id. Returns id, body, body_text, u…

update_a_freshdesk_conversation_by_id

Update a conversation in Freshdesk using id. Returns id, body, body_text, ticket_id, user_id, notifi…

delete_a_freshdesk_solution_category_by_id

Delete a solution category by id in Freshdesk. Note that all translated versions will be deleted as…

update_a_freshdesk_solution_category_by_id

Update a solution category by id in Freshdesk. Returns id, name, description, created_at, and update…

get_single_freshdesk_solution_category_by_id

Get information about a specific solution category by id in Freshdesk. Returns id, name, description…

create_a_freshdesk_solution_category

Create a solution category with name and description in Freshdesk. Returns id, name, description, cr…

list_all_freshdesk_solution_categories

List all solution categories in Freshdesk. Returns id, name, description, created_at, and updated_at…

get_single_freshdesk_solution_article_by_id

Get details of a specific solution article in Freshdesk by id. Returns id, type, category_id, folder…

list_all_freshdesk_solution_articles_search

Search solution articles in Freshdesk using term. Returns id, title, description, category_id, folde…

list_all_freshdesk_solution_articles

List all solution-articles in a specific folder in Freshdesk. Requires id. Returns fields such as id…

update_a_freshdesk_solution_article_by_id

Update a solution article in Freshdesk. Requires id. Returns fields such as id, type, category_id, f…

delete_a_freshdesk_solution_article_by_id

Delete a solution-article in Freshdesk by id. All translated versions will be deleted as well. No co…

create_a_freshdesk_solution_article

Create a solution article in Freshdesk under a specific folder using id. Returns id, title, descript…

delete_a_freshdesk_solution_folder_by_id

Delete solution-folder in Freshdesk by id. When deleted, all translated versions will be deleted too…

update_a_freshdesk_solution_folder_by_id

Update a solution folder in Freshdesk. Requires id. Returns id, name, description, parent_folder_id,…

create_a_freshdesk_solution_folder

Create a solution folder in Freshdesk. Requires id (category_id). Returns id, name, description, par…

list_all_freshdesk_solution_folders

List all solution folders in a specific category in Freshdesk. Requires category_id. Returns id, nam…

get_single_freshdesk_solution_folder_by_id

Get details about a specific solution-folder in Freshdesk by id. Returns id, name, description, pare…

list_all_freshdesk_canned_response

Get details of all canned-response resources in a specific folder in Freshdesk. Requires folder_id.…

get_single_freshdesk_canned_response_folder_by_id

Get all canned responses in a specific folder in Freshdesk. Requires id. The response includes id, n…

delete_a_freshdesk_ticket_summary_by_id

Delete summary of a ticket in Freshdesk using id. Returns HTTP 204 No Content on success.…

list_all_freshdesk_ticket_summary

Get summary of a ticket in Freshdesk by id. Returns fields: body (HTML summary), body_text (plain te…

update_a_freshdesk_ticket_summary_by_id

Update summary note for a ticket in Freshdesk using id. Returns body (HTML content), body_text (plai…

list_all_freshdesk_ticket_time_entries

List all time entries for a ticket in Freshdesk. Requires ticket id. Returns fields including id, ag…

list_all_freshdesk_ticket_satisfaction_ratings

List all satisfaction ratings of a ticket in Freshdesk. Requires ticket id. Returns id, survey_id, u…

delete_a_freshdesk_ticket_by_id

Delete a ticket by id in Freshdesk. Deleted tickets can be restored using the Restore Ticket API. Re…

freshdesk_tickets_restore

Restore a ticket by id in Freshdesk. Returns no content on success.…

freshdesk_tickets_bulk_delete

Delete multiple tickets by providing their ids in Freshdesk. Returns a job_id and href to track the…

update_a_freshdesk_ticket_field_by_id

Update a ticket field by id in Freshdesk. Returns updated fields including id, name, label, label_fo…

create_a_freshdesk_ticket_field

Create a new ticket field in Freshdesk with specified label, type, position, and customer edit permi…

delete_a_freshdesk_ticket_field_by_id

Delete a ticket field by id in Freshdesk. This action is irreversible and the ticket field cannot be…

update_a_freshdesk_ticket_form_field_by_id

Update a ticket form field with id and field_id in Freshdesk. Returns updated field details includin…

get_single_freshdesk_ticket_form_field_by_id

Get a specific ticket form field by form_id and id in Freshdesk. Returns id, name, label, type, requ…

delete_a_freshdesk_ticket_form_field_by_id

Delete a field from a ticket form in Freshdesk using form id and field id. Returns no content on suc…

freshdesk_ticket_forms_clone

Clone a ticket form by id in Freshdesk. Returns the cloned ticket form's id, name, title, default st…

create_a_freshdesk_ticket_form

Create a new ticket form in Freshdesk with mandatory fields requester and company. Returns id, name,…

list_all_freshdesk_ticket_forms

List all ticket forms in Freshdesk. Returns id, title, default status, description, portals, and las…

update_a_freshdesk_ticket_form_by_id

Update a ticket form by id in Freshdesk. Requires title and fields parameters. Returns id, name, tit…

delete_a_freshdesk_ticket_form_by_id

Delete a ticket form by id in Freshdesk. This action is irreversible and the ticket form cannot be r…

get_single_freshdesk_ticket_form_by_id

Get information about a specific ticket form in Freshdesk by id. Returns fields including id, name,…

freshdesk_account_export

Export account data in Freshdesk by specifying date_range and resources. Returns job id and link to…

list_all_freshdesk_companies_search

Search companies by name in Freshdesk. Requires name parameter. Returns companies array with id and…

get_single_freshdesk_custom_object_by_id

Get a specific Custom Object schema in Freshdesk by id. Returns schema name, prefix, version, create…

list_all_freshdesk_custom_objects

Get all existing Custom Object schemas in Freshdesk. Returns fields including name, prefix, version,…

list_all_freshdesk_canned_response_folders

List all canned response folders in Freshdesk. Returns id, name, personal flag, responses_count, cre…

update_a_freshdesk_canned_response_folder_by_id

Update a canned response by id in Freshdesk. Returns id, title, folder_id, content, content_html, at…

create_a_freshdesk_canned_response

Create a canned response in Freshdesk with mandatory parameters title, content_html, folder_id, and…

get_single_freshdesk_canned_response_by_id

Get a canned response by id in Freshdesk. Returns id, title, folder_id, content, content_html, attac…

update_a_freshdesk_canned_response_by_id

Update a canned response by id in Freshdesk. Returns id, title, folder_id, content, content_html, at…

create_a_freshdesk_service_task

Create a Service Task with type 'Service Task' in Freshdesk. Include mandatory custom fields cf_fsm_…

update_a_freshdesk_service_task_by_id

Update a service task by id in Freshdesk. Returns fields including id, subject, description, priorit…

get_single_freshdesk_service_task_by_id

Get details of a specific service task in Freshdesk by id. Returns fields including id, subject, des…

delete_a_freshdesk_service_task_by_id

Delete a service task by id in Freshdesk. Returns HTTP 204 No Content on success.…

create_a_freshdesk_service_group

Create a service group with name, description, agent_ids, and group_type set to 'field_agent_group'…

delete_a_freshdesk_service_group_by_id

Delete a service group by id in Freshdesk. Returns no content on successful deletion.…

update_a_freshdesk_service_group_by_id

Update a service group by id in Freshdesk. Returns id, name, description, escalate_to, unassigned_fo…

get_single_freshdesk_service_group_by_id

Get information about a specific service group in Freshdesk by id. Returns id, name, description, es…

delete_a_freshdesk_thread_message_by_id

Delete message for thread in Freshdesk by id. This action is irreversible and the message cannot be…

create_a_freshdesk_thread_message

Create message for thread in Freshdesk with thread_id. Returns id, body, body_text, thread_id, creat…

update_a_freshdesk_thread_message_by_id

Update message for thread in Freshdesk using id. Returns updated body, attachment_ids, inline_attach…

get_single_freshdesk_thread_message_by_id

Get message for thread by id in Freshdesk. Returns fields id, body, body_text, thread_id, created_by…

get_single_freshdesk_thread_by_id

Get a thread by id in Freshdesk. Returns id, type, title, created_by, parent (id and type), anchor (…

delete_a_freshdesk_thread_by_id

Delete a thread by id in Freshdesk. This action is irreversible and the thread cannot be restored on…

create_a_freshdesk_thread

Create a thread in Freshdesk. Returns id, type, created_by, parent (id and type), participants (agen…

update_a_freshdesk_thread_by_id

Update a thread by id in Freshdesk. Returns the updated thread's title and linked_object details inc…

list_all_freshdesk_helpdesk_settings

Get helpdesk settings in Freshdesk. Returns primary_language, supported_languages, and portal_langua…

update_a_freshdesk_automation_rule_by_id

Update an Automation Rule by automation_type_id and id in Freshdesk. Returns fields including name,…

delete_a_freshdesk_automation_rule_by_id

Delete an automation rule by automation_type_id and id in Freshdesk. Returns no content on success.…

get_single_freshdesk_automation_rule_by_id

Get details of an automation rule by automation_type_id and id in Freshdesk. Returns fields includin…

create_a_freshdesk_automation_rule

Create an automation rule with automation_type_id in Freshdesk. Requires name, conditions, and actio…

list_all_freshdesk_automation_rules

List all automation rules for a specified automation_type_id in Freshdesk. Returns fields including…

list_all_freshdesk_sla_policies

List all SLA policies in Freshdesk. Returns id, name, description, active status, default flag, posi…

update_a_freshdesk_sla_policy_by_id

Update an SLA Policy by id in Freshdesk. Returns updated fields including id, name, description, act…

create_a_freshdesk_sla_policy

Create an SLA policy in Freshdesk with required parameters name, sla_target, and applicable_to. Retu…

list_all_freshdesk_scenario_automations

List all scenario automations in Freshdesk. Returns an array of scenario automations with fields id,…

get_single_freshdesk_business_hour_by_id

Get details of a specific business hour by id in Freshdesk. Returns id, name, description, time_zone…

list_all_freshdesk_business_hours

List all business hours in Freshdesk. Returns id, name, description, time_zone, is_default, business…

get_single_freshdesk_product_by_id

Get information about a specific product in Freshdesk using id. Returns id, name, description, creat…

list_all_freshdesk_automatic_bcc_emails

Get the list of automatic Bcc emails in Freshdesk. Returns the emails array containing the Bcc email…

update_a_freshdesk_automatic_bcc_email_by_id

Update Automatic Bcc emails with emails array in Freshdesk. The emails array will be included automa…

list_all_freshdesk_mailbox_settings

Get mailbox settings in Freshdesk. Returns personalized_email_replies, create_requester_using_reply_…

update_a_freshdesk_mailbox_setting_by_id

Update mailbox settings in Freshdesk. Requires boolean parameters personalized_email_replies, create…

get_single_freshdesk_email_mailbox_by_id

Get information about a specific email mailbox in Freshdesk by id. Returns id, name, support_email,…

delete_a_freshdesk_email_mailbox_by_id

Delete an email mailbox by id in Freshdesk. This action is irreversible and emails sent to this inbo…

update_a_freshdesk_email_mailbox_by_id

Update an email mailbox by id in Freshdesk. Returns id, name, support_email, group_id, default_reply…

create_a_freshdesk_email_mailbox

Create an email mailbox in Freshdesk with mandatory fields name, support_email, and mailbox_type. Re…

get_single_freshdesk_email_config_by_id

Get information about a specific email config by id in Freshdesk. Returns id, name, to_email, reply_…

list_all_freshdesk_email_configs

List all email configs in Freshdesk. Returns id, name, to_email, reply_email, group_id, primary_role…

delete_a_freshdesk_time_entry_by_id

Delete a time entry by id in Freshdesk. Note that deleted time entries cannot be restored.…

freshdesk_time_entries_start_stop

Start or stop the timer for a specific time entry in Freshdesk using id. Returns id, billable status…

update_a_freshdesk_time_entry_by_id

Update a time entry by id in Freshdesk. Requires id. Note: start_time cannot be updated if timer_run…

create_a_freshdesk_time_entry

Create a time entry for a ticket in Freshdesk using ticket id. Returns id, billable status, note, ti…

list_all_freshdesk_satisfaction_ratings

Get a list of satisfaction ratings in Freshdesk filtered by created_since or user_id. Returns id, su…

create_a_freshdesk_satisfaction_rating

Create a satisfaction rating for a ticket in Freshdesk using ticket_id. Returns id, survey_id, user_…

list_all_freshdesk_surveys

List all surveys in Freshdesk. Returns survey id, title, questions with id, label, accepted_ratings,…

delete_a_freshdesk_company_field_by_id

Delete a company field by id in Freshdesk. This action is irreversible and will permanently remove t…

create_a_freshdesk_company_field

Create a new company field in Freshdesk with label and type. Returns id, name, label, position, requ…

get_single_freshdesk_company_field_by_id

Get details of a specific company field in Freshdesk by id. Returns id, name, label, position, requi…

update_a_freshdesk_company_field_by_id

Update a company field by id in Freshdesk. Returns id, name, label, position, required_for_agents, t…

list_all_freshdesk_company_fields

List all company fields in Freshdesk. Returns fields including id, name, label, position, required_f…

delete_a_freshdesk_admin_group_by_id

Delete a group by id in Freshdesk. Deleting a group removes all related information and unmapped age…

get_single_freshdesk_admin_group_by_id

Get information about a specific admin group in Freshdesk by id. Returns id, name, description, esca…

create_a_freshdesk_admin_group

Create a group with name, description, type, unassigned_for, agent_ids, and business_calendar_id in…

list_all_freshdesk_admin_groups

List all groups in Freshdesk. Returns fields including id, name, description, agent_ids, created_at,…

update_a_freshdesk_admin_group_by_id

Update a group by id in Freshdesk. Returns updated group fields including id, name, description, esc…

delete_a_freshdesk_skill_by_id

Delete a skill by id in Freshdesk. Returns no content on successful deletion.…

update_a_freshdesk_skill_by_id

Update a skill by id in Freshdesk. Returns id, created_at, updated_at, name, agents, match_type, con…

get_single_freshdesk_skill_by_id

Get information about a specific skill by id in Freshdesk. Returns id, name, rank, created_at, updat…

list_all_freshdesk_skills

List all skills in Freshdesk. Returns id, name, rank, created_at, updated_at, agents (agent ids), ma…

create_a_freshdesk_skill

Create a skill with name, agents, match_type, and conditions in Freshdesk. Returns id, created_at, u…

list_all_freshdesk_agents_search

Search agents by term in Freshdesk. Requires term parameter. Returns an array of agents with id, nam…

freshdesk_agents_mutliple_agents

Create multiple agents in Freshdesk. Returns job_id and href for tracking the bulk creation job.…

list_all_freshdesk_me

Get information about the currently authenticated agent in Freshdesk. Returns fields including id, a…

delete_a_freshdesk_contact_field_by_id

Delete a contact field by id in Freshdesk. This action is irreversible and will remove the field and…

get_single_freshdesk_contact_field_by_id

Get information about a specific contact field in Freshdesk by id. Returns fields including id, name…

update_a_freshdesk_contact_field_by_id

Update a contact field by id in Freshdesk. Returns updated fields including id, name, label, positio…

create_a_freshdesk_contact_field

Create a contact field in Freshdesk with label, label_for_customers, and type. Returns id, name, lab…

list_all_freshdesk_contact_fields

List all contact fields in Freshdesk. Returns fields including id, name, label, type, and customer e…

delete_a_freshdesk_group_by_id

Delete a group by id in Freshdesk. Deleting a group disbands it but does not delete its members. Del…

get_single_freshdesk_group_by_id

Get information about a specific group in Freshdesk by id. Returns id, name, description, business_h…

create_a_freshdesk_group

Create a group with name, description, agent_ids, unassigned_for, escalate_to, and auto_ticket_assig…

update_a_freshdesk_group_by_id

Update a group by id in Freshdesk. Returns id, name, description, escalate_to user, unassigned_for t…

freshdesk_contacts_merge

Merge two or more duplicate contacts in Freshdesk using primary_contact_id and secondary_contact_ids…

freshdesk_contacts_soft_delete

Soft delete a contact by id in Freshdesk. Returns no content on success.…

list_all_freshdesk_contacts_search

Search contacts by name in Freshdesk using term. Returns id and name of matching contacts. Search is…

update_a_freshdesk_contact_by_id

Update a contact by id in Freshdesk. Returns fields including id, name, email, job_title, language,…

create_a_freshdesk_contact

Create a contact in Freshdesk with mandatory parameters name, email, phone, mobile, twitter_id, or u…

delete_a_freshdesk_contact_by_id

Permanently delete a contact by id in Freshdesk. Requires the contact to be soft deleted or use forc…

get_single_freshdesk_job_by_id

Get information about a specific job by id in Freshdesk. Returns id, name, status, created_at, updat…

list_all_freshdesk_groups

List all groups in Freshdesk. Returns fields id, name, description, business_hour_id, escalate_to, u…

list_all_freshdesk_products

List all products in Freshdesk. Returns an array of products with fields id, name, description, crea…

list_all_freshdesk_email_mailboxes

List all email mailboxes in Freshdesk. Supports filtering by support_email, forward_email, product_i…

freshdesk_download_download

Use this endpoint to download an attachment or file that was uploaded to a ticket, conversation, or…

list_all_freshdesk_ticket_fields

List all ticket fields in Freshdesk. Returns fields including id, label, name, type, description, po…

get_single_freshdesk_ticket_field_by_id

Get information about a specific ticket field in Freshdesk by id. Returns fields including id, name,…

update_a_freshdesk_company_by_id

Update a company by id in Freshdesk. Returns fields id, name, description, domains, note, created_at…

delete_a_freshdesk_company_by_id

Delete a company by id in Freshdesk. Deleting a company removes its association with contacts but do…

list_all_freshdesk_companies

List all companies in Freshdesk. Returns company id, name, description, domains, creation and update…

create_a_freshdesk_company

Create a company in Freshdesk with required parameter name. Returns id, name, description, domains,…

get_single_freshdesk_company_by_id

Get information about a specific company in Freshdesk using id. Returns id, name, description, domai…

list_all_freshdesk_time_entries

List all time entries in Freshdesk filtered by company_id, agent_id, executed_after, executed_before…

list_all_freshdesk_account

Get information about the account in Freshdesk. Returns organisation_id, organisation_name, account_…

list_all_freshdesk_conversations

List all conversations for a ticket in Freshdesk using id. Returns conversation details including id…

list_all_freshdesk_contacts

List all contacts in Freshdesk. Returns fields including id, name, email, language, time_zone, creat…

get_single_freshdesk_contact_by_id

Get information about a specific contact in Freshdesk by id. Returns fields including active status,…

create_a_freshdesk_ticket

Create a ticket in Freshdesk with required parameters email, status, priority, and source. Returns f…

update_a_freshdesk_ticket_by_id

Update a ticket by id in Freshdesk. Returns updated ticket fields including id, status, priority, re…

list_all_freshdesk_tickets

List all tickets in Freshdesk. Returns tickets with fields such as id, subject, status, priority, re…

list_all_freshdesk_ticket_search

Get a list of tickets filtered by query in Freshdesk. Requires query parameter which supports filter…

get_single_freshdesk_ticket_by_id

Get information about a specific ticket in Freshdesk by id. Returns fields including id, subject, de…

get_single_freshdesk_role_by_id

Get information about a specific role by id in Freshdesk. Returns id, name, description, default sta…

list_all_freshdesk_roles

List all roles in Freshdesk. Returns id, name, description, default status, created_at, and updated_…

create_a_freshdesk_agent

Create an agent in Freshdesk with mandatory email. Returns id, available status, occasional flag, ti…

delete_a_freshdesk_agent_by_id

Delete an agent by id in Freshdesk. Deleting an agent downgrades them into a contact. Agent's name,…

update_a_freshdesk_agent_by_id

Update an agent by id in Freshdesk. Returns fields including available, occasional, id, ticket_scope…

get_single_freshdesk_agent_by_id

Get information about a specific agent in Freshdesk using id. Returns fields including available, oc…

list_all_freshdesk_agents

List all agents in Freshdesk. Returns fields including id, available status, occasional status, tick…

Enhanced

Freshdesk

with AI Capabilities

AI Agent Toolset

AI Agent Toolset

MCP Server capabilities for seamless AI tool calling across all integration APIs

MCP Server capabilities for seamless AI tool calling across all integration APIs

Fine-Grained Control

Fine-Grained Control

Granular access control for all operations with custom method support

Granular access control for all operations with custom method support

Unlimited Customization

Unlimited Customization

Customize tool descriptions and parameters down to the finest detail for a workflow that feels built for you.

Customize tool descriptions and parameters down to the finest detail for a workflow that feels built for you.

Developer-First

Developer-First

Integrate with MCP clients like Cursor and Claude, or use frameworks like Langchain

Integrate with MCP clients like Cursor and Claude, or use frameworks like Langchain

Unified APIs for

Freshdesk

Skip writing code for every integration. Save time by using Truto's category-specific Unified APIs. You can use the schema we provide out of the box or customize and override the mappings to suit your needs with AI.

Roles

The Role object represents a role of a User.

Unified User Directory API

Users

The User object represents a User.

Unified User Directory API

Licenses

Licenses represent concepts like user seats in apps that support them

Unified User Directory API

Accounts

Accounts represent the companies or organizations that you are in contact with. Accounts have one or more Contacts associated with them.

Unified Ticketing API

Attachments

Attachments are the files associated with a ticket or a comment.

Unified Ticketing API

Comments

Comments represent the communication happening on a Ticket, both between a User and a Contact and the internal things like notes, private comments, etc. A Ticket can have one or more Comments.

Unified Ticketing API

Contacts

Contact represent the external people you are in contact with. These could be customers, leads, etc. Contacts can be associated with an Account if the underlying product supports it.

Unified Ticketing API

Tickets

Core resource which represents some work that needs to be carried out. Tickets are usually mapped to issues, tasks, work items, etc. depending on the underlying product.

Unified Ticketing API

Ticket types

Ticket Types represent the classification system used by the underlying products for Tickets. Some examples are bugs, feature, incident, etc.

Unified Ticketing API

Fields

Fields represent the attributes defined for various entities in the underlying product. Depending on the underlying product, custom attributes can be defined by a User on various entities like Ticket,…

Unified Ticketing API

Ticket status

Ticket Status represents the completion level of the Ticket. Some products provide customizing the Ticket Status.

Unified Ticketing API

Ticket priorities

Ticket Priorities represent the intended order in which the Tickets should be worked on. Some products provide customizing the Ticket Priorities.

Unified Ticketing API

Users

Users represent the people using the underlying ticketing system. They are usually called agents, team members, admins, etc.

Unified Ticketing API

Proxy API for

Freshdesk

Access all of the

Freshdesk

API without worrying about authentication and pagination. 

Truto's Proxy APIs are a 1-to-1 mapping of the

Freshdesk

Helpdesk

API.

API call us you

You call us, we call

Freshdesk

and pass the response back in the same cycle.

Access all of the

Freshdesk

API without worrying about authentication and pagination. 

Truto's Proxy APIs are a 1-to-1 mapping of the

Freshdesk

Helpdesk

API, you call us

we call

Freshdesk

and pass the response back in the same cycle.

Account Linking

Account Linking

Use Truto's frontend SDK to link your

customer's

Freshdesk

account.

We handle all the OAuth and API key flows. You do not need to create the OAuth app as well.

Account Linking

Account Linking

Use Truto's frontend SDK to link your

customer's

Freshdesk

account.

We handle all the OAuth and API key flows. You do not need to create the OAuth app as well.

Seamless authentication 

Don't spend time refreshing access tokens, and figuring out how to store them securely. We do it for you.

We also sprinkle them into the API requests. So you just have to deal with 1 API key, ours.

Seamless authentication 

Don't spend time refreshing access tokens, and figuring out how to store them securely. We do it for you.

We also sprinkle them into the API requests. So you just have to deal with 1 API key, ours.

Unified response format

Unified response format

Truto follows a single response format for it's Proxy and Unified APIs across all the integrations.

into a unified cursor based pagination and all of the data is always present in the result attribute.

Freshdesk

We translate

pagination

Unified response format

Unified response format

Truto follows a single response format for it's Proxy and Unified APIs across all the integrations.

into a unified cursor based pagination and all of the data is always present in the result attribute.

Freshdesk

We translate

pagination

Get

Get

Freshdesk

Freshdesk

integrated into your app

integrated into your app

without the hassle

without the hassle

Our team understands what it takes to make a unified API implementation successful.

Our team understands what it takes to make a unified API implementation successful.

Boost customer satisfaction

Boost customer satisfaction

When customers can easily integrate their new products into their existing systems, they’re more likely to stick around. It’s just common sense!

Developers

Empower engineers

Who wants to do boring grunt work? Not engineers! By taking care of integrations for them, they’ll have more time to focus on what really matters - making a great product.

Profits

Boost profits 

Optimise developer resources. Truto frees up time and saves money. Say hello to a healthier bottom line!

Wow Experience

Wow your prospects

Say 'Yes' to every integration request your prospects ask you for. Integrations should not deter deal closures.

Powered by AI

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Customize the mappings as you need using AI.

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Build your own unified API from scratch, aided by AI.

Take back focus where it matters. Let Truto do integrations.

Learn more about our unified api service and solutions. A short, crisp 30 minute call with folks who understand the problem of alternatives.

Take back focus where it matters. Let Truto do integrations.

Learn more about our unified api service and solutions. A short, crisp 30 minute call with folks who understand the problem of alternatives.

Take back focus where it matters. Let Truto do integrations.

Learn more about our unified api service and solutions. A short, crisp 30 minute call with folks who understand the problem of alternatives.

Take back focus where it matters. Let Truto do integrations.

Learn more about our unified api service and solutions. A short, crisp 30 minute call with folks who understand the problem of alternatives.

We have been able to dramatically accelerate our GTM timeline by several months as a result of Truto. The devs at Truto worked with us to build a unified API structure with our team so that we have a solid base for future integrations as well. The support has been very quick to respond to our inquiries and provide timely resolutions for our requests.

Josh Benson,

CEO of Omnitrain